An accomplished servant leader, offering 27+ years as a paramedic and 20+ years as a firefighter with proven skills to significantly enhance department objectives, with an emphasis on customer relations as the cornerstone of daily operations.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Project Coordinator 11
TEEX TX-TF2
Grand Prairie, TX
03.2022 - Current
Disseminates general information (situation reports, memos and necessary information) to Texas Task Force 2 membership of over 180 members
Maintains and monitors the task force personnel management system for members to ensure the required number of fully deployable team members is assured
Maintains database integrity, security, and accuracy,
Coordinates TX-TF2 new member selection process
Reviews and maintains current task force MOUs
Supports reports and presentations for the task force, Coordinates and executes events, meetings, and specialized activities, Assists with setup, booking and preparation of meetings, training and events, Coordinates handouts and information needed in support of meetings, trainings and events
Assists with providing information related to training, and travel procedures for TX-TF 2 members
Assists and with gathering data and producing necessary reports for response mission requirements
Lieutenant
Dallas Fire-Rescue Department
Dallas, TX
01.2009 - 01.2021
Responsible for field Ambulance Operations in my zone that included 11 Front line Ambulances (55 Paramedics)
Investigated complaints received from internal and external customers involving paramedics in my zone
Assisted Office of the Medical director with QA/QI
Administered educational counseling with paramedics as needed
Performed monthly ambulance inspections /controlled substance audits /ensured readiness
Responded to scenes to assist paramedics with field terminations, legal assistance and difficult patients
Ran the rehabilitation branch 'rehab' at multiple alarm fires for all responding units,
Assisted EMS administration with projects to include: writing response procedures for the departments mass trauma unit, bariatric unit and outfitting new peak demand ambulances that were put in service
EMS Liaison Emergency Department-PRN
Medical City Dallas
Dallas, TX
10.2019 - 07.2020
Tasked with responsibility of increasing customer satisfaction by resolving Internal/External issues
Maintained excel spreadsheet tracking ambulance data to the hospital
Kept EMS room stocked with supplies assisting EMS agencies
Assisted ambulance and internal hospital crew with questions and concerns
Portrayed the hospital in a positive manner and maintained a positive attitude.
Driver Engineer
Dallas Fire-Rescue Department
Dallas, TX
01.2004 - 01.2009
Drove fire apparatus to emergency situations in a safe manor
Structural Firefighting
Responsible for the ambulance rotation schedule at my assigned station for 5 paramedics on shift
Ambulance rotation, performed advanced patient care adhering to the departments guidelines for care
Fire Rescue Officer
Dallas Fire-Rescue Department
Dallas, TX
01.2002 - 01.2004
Participated in the ambulance rotation as an EMT-Paramedic at my station
Structural Firefighting
Lead Paramedic
East Texas Medical Center EMS
Red Oak, TX
07.1997 - 03.2001
Performed ALS care to patients responding to 911 emergency calls and non-emergent facility transfers
In charge of ambulance being stocked, clean and response ready
Performed excellent customer service and care to all patients encountered.
Emergency Medical Technician
East Texas Medical Center EMS
Red Oak, TX
06.1996 - 07.1997
Performed BLS care on emergency 911 calls and non-emergent transfers
Assisted the lead paramedic that was in charge
Performed excellent customer service and patient care to all patients encountered.
Education
15 Hrs. General Studies - Some College (No Degree) -
Cedar Valley College - DCCCD
Lancaster, TX
43 Hours Fire Science - Some College (No Degree) -
Trinity Valley Community College Terrell Campus
Terrell, TX
Paramedic School - Paramedic
Metro Crest Medical Services
Farmers Branch, TX
06.1997
High School Diploma -
Lancaster High School
Lancaster, TX
01.1990
Skills
MS Office
Customer service
Investigative procedures
Supervision
Organization
Certification
DSHS EMT-Paramedic 1997 to Current
TCFP Intermediate Firefighter 2002 to Current
FEMA Planning Certificate-2023 to Current
ICS 100, 200, 700 and 800
Timeline
Project Coordinator 11
TEEX TX-TF2
03.2022 - Current
EMS Liaison Emergency Department-PRN
Medical City Dallas
10.2019 - 07.2020
Lieutenant
Dallas Fire-Rescue Department
01.2009 - 01.2021
Driver Engineer
Dallas Fire-Rescue Department
01.2004 - 01.2009
Fire Rescue Officer
Dallas Fire-Rescue Department
01.2002 - 01.2004
Lead Paramedic
East Texas Medical Center EMS
07.1997 - 03.2001
Emergency Medical Technician
East Texas Medical Center EMS
06.1996 - 07.1997
15 Hrs. General Studies - Some College (No Degree) -
Cedar Valley College - DCCCD
43 Hours Fire Science - Some College (No Degree) -
IT Project Coordinator/ITproject Coordinator/Iproject Coordinator/Project Coordinator/Manager at centarisIT Project Coordinator/ITproject Coordinator/Iproject Coordinator/Project Coordinator/Manager at centaris