Todd Hill
Pensacola,FL
Summary
Detail-oriented and reliable professional with hands on experience in operational coordination, accountability, and cross department communication in fast paced environments. Demonstrates strong situational awareness, attention to detail, and adherence to Standard Operating Procedures to support safety, organization, and effective operations. Highly motivated to pursue a career in the fire service, bringing a strong work ethic, discipline, and commitment to protecting life and property.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Facilities Access and Maintenance Specialist
Pensacola State College
Pensacola, FL
08.2023 - Current
- Managed and maintained a large-scale access control system across 5 campuses, supporting 1,000–2,000 personnel while ensuring security, accountability, and operational readiness.
- Tracked and managed controlled assets (keys, cores, hardware), ensuring accountability, security, and strict access control compliance.
- Maintained and audited records to reflect real-time changes, supporting operational readiness and accurate reporting.
- Communicated with vendors, contractors, and internal teams to coordinate installations, repairs, and scheduling.
- Assisted with logistics and resource allocation for campus events, ensuring efficient setup and material readiness.
- Maintained confidentiality and handled sensitive information in a secure and professional manner.
- Worked independently in a fast-paced environment while managing multiple responsibilities and meeting deadlines.
Service Desk Associate
Tech Advanced Computers
Pensacola, FL
06.2023 - 08.2023
- Handled front end operations, serving as the first point of contact for customers and maintaining an organized, efficient workflow.
- Managed check ins by gathering critical information, identifying customer needs, and prioritizing service requests.
- Operated the register and processed transactions accurately while maintaining attention to detail.
- Communicated clearly with customers and team members, ensuring information was relayed effectively and documented for continuity.
- Maintained a calm, professional presence in a fast paced environment while assisting multiple customers and supporting overall operations.
Bartender/Server
Ruby Tuesday
Pensacola, FL
05.2022 - 06.2023
- Handled high-volume cash and card transactions with accuracy and accountability while maintaining strong customer service in a fast-paced environment.
- Maintained responsibility for bar operations, managing workflow, prioritizing tasks, and ensuring efficient service during peak periods.
- Completed pre- and post-shift duties including preparation, cleaning, and sanitization, ensuring a safe and organized work area.
- Demonstrated teamwork by assisting coworkers and supporting overall operations as needed.
Education
Associate's Degree - Accounting
Northwest Florida State College
Niceville, FL12-2026
High school diploma - undefined
Hawaii Preparatory Academy
Kamuela, HI05-2020
Skills
- Organizational skills
- Access control systems
- Power tools operation
- Hand tools proficiency
- Repair and maintenance
- Team collaboration
- Safety management
- Policy & Procedure Compliance
Certification
IS-100.c: Introduction to the Incident Command System, ICS 100
IS-200.c: Basic Incident Command System for Initial Response, ICS-200
IS-317.a: Introduction to Community Emergency Response Team (CERTs)
Drivers License
Timeline
Facilities Access and Maintenance Specialist
Pensacola State College
08.2023 - Current
Service Desk Associate
Tech Advanced Computers
06.2023 - 08.2023
Bartender/Server
Ruby Tuesday
05.2022 - 06.2023
High school diploma - undefined
Hawaii Preparatory Academy
Associate's Degree - Accounting
Northwest Florida State College