Todd Kantor

Results-driven Account Manager with 17 years in logistics and transportation. Expertise in freight brokerage, TMS portals, EDI, and customer-focused sales. Skilled in growing multi-million-dollar accounts, fostering executive relationships, and identifying new business opportunities. Committed to enhancing shipment tracking, operational coordination, and strategic partnerships for sustained growth.

• Manages executive-level customer relationships and prepared sales, billing, and RFP reports to secure measurable contract wins.
• Responds to client inquiries and identified new business opportunities among existing and new customers, driving measurable revenue growth.
• Prospects targeted industry accounts through tailored outreach campaigns, converting interest into pipeline opportunities and strengthening sales-qualified leads.
• Facilitates cross-functional handoffs between sales, operations, and billing to resolve service issues quickly, improving client retention and internal responsiveness.
• Cultivated long-term client relationships to secure repeat accounts and improve retention with measurable results.
• Designed tailored logistics plans for enterprise clients, improving shipment reliability and enabling smoother onboarding of complex accounts.
• Acted as primary point of contact during peak periods, providing hands-on support to clients and internal teams to sustain service continuity and positive relationships.
• Managed third-party logistics sales and brokerage operations, securing multi-million dollar client engagements.
• Successfully managed and grew numerous multi-million dollar accounts, achieving measurable revenue growth and stronger contract retention.
• Led as Lead Account Representative for one of the branch's largest accounts, improving service consistency and client satisfaction.
• Coordinated daily with distributors and suppliers to ensure on-time loading and unloading, reducing delivery delays and operational disruptions.
• Dispatched LTL loads and coordinated daily line hauls to ensure on-time departures and measurable on-time performance improvements.
• Prepared accurate freight quotes and managed rate confirmations to support revenue targets and reduce billing disputes.
• Tracked shipment status and updated customers and agents, improving communication and reducing inquiry volume.