Results-driven Slot Performance Supervisor with a proven track record in performance analysis and process improvement. Expertise in coaching and mentoring team members to exceed operational goals.
Overview
12
12
years of professional experience
Work History
Slot Performance Supervisor
Prairie Meadows Casino, Racetrack, & Hotel
12.2016 - Current
Supervised daily operations to ensure optimal performance and adherence to safety protocols.
Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
Collaborated with management to streamline processes, increasing overall operational effectiveness.
Designed and established audit methodologies for oversight of test funds.
Formulated and executed strategies to track preventive maintenance activities
Formulated and delivered training programs for new slot technicians.
Slot Technician
Prairie Meadows Casino, Racetrack, & Hotel
02.2014 - 12.2016
Diagnosed and repaired electronic gaming machines to ensure optimal functionality.
Conducted routine maintenance checks on slot machines, enhancing reliability and performance.
Collaborated with team members to troubleshoot complex mechanical issues in gaming equipment.
Assisted in training new technicians on operational procedures and safety protocols.
Assisted in installing new slot machines, managing relocation of current units and disposal of old machines.
Oversaw efficient movement of existing slot machines to improve gaming floor organization.
Conducted removal of outdated slot machines, adhering to operational guidelines and safety protocols.