Todd LeDuc

Audit review of entries that have been submitted to US Customs for accuracy & proper documentation.

We also notify customers of upcoming high duty entries & send entry docs outlining duty rates, and the breakdown of brokerage fees to be paid.

• Provided guidance to junior analysts, fostering a collaborative team environment.
• Created an extensive excel template of responses organized alphabetically by subject, streamlining the review processes for increased efficiency and productivity.

• Worked as both a primary & back specialist on more than a dozen accounts over 13 years. Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• As Fossil primary for several years, I was able to get them to send us direct excel files of watch breakout shipments that saved time and increased classification interpretation accuracy.
• Accounts worked include Siemens Medical, Sandisk, Sanmina, Nike, Fossil, Trade Corp, and many more.
• Will need minimal training to get me up to speed on any changes for maximum results.
• A love and commitment to the VLM Department & its team members. I never wanted to leave VLM, thought that I would retire there. It as only during Covid 2020 when hours were cut that, being a brand new home owner, I was very concerned. My VLM supervisor at the time suggested Entry Review as potentially having more reliable, consistent hours, I did what I thought was the responsible thing fiscally at the time. But I regret the change, miss the job, miss the time of work, and miss you all!! Bring me home, back where I belong... :))