Todd Maples
Pawnee City,NE
Summary
Dynamic customer service professional with experience at U-STOP, adept at resolving inquiries and enhancing customer satisfaction. Demonstrated strong complaint handling and empathy, ensuring a welcoming environment. Proven ability to manage time effectively while collaborating with team members to maintain inventory and uphold high standards of service.
Overview
2
2
years of professional experience
Work History
Customer Service Member
U-STOP
775 N 13th St, Tecumseh, NE
07.2025 - 01.2026
- Delivered prompt and courteous service to customers, addressing inquiries and resolving issues effectively.
- Operated point-of-sale systems, processing transactions accurately and efficiently for customer satisfaction.
- Assisted in maintaining store cleanliness and organization, ensuring a welcoming environment for patrons.
- Collaborated with team members to manage inventory levels, restocking shelves as needed to meet demand.
Cook
Pizza Hut
62107 Us Highway 136,Tecumseh, NE68450
01.2024 - 10.2025
- Prepared and cooked menu items according to recipes and specifications.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted in inventory management, ensuring freshness of ingredients used.
- Collaborated with team members to ensure timely food service delivery.
- Followed safety and sanitation guidelines to maintain health standards.
- Adapted quickly to changing demands during peak service hours.
- Supported senior cooks in meal preparation and presentation tasks.
Education
High School Diploma -
East High
Des Moines, IASkills
- Call center experience
- Complaint handling
- Empathy display
- Patience maintenance
- Customer service
- Time management
Timeline
Customer Service Member
U-STOP
07.2025 - 01.2026
Cook
Pizza Hut
01.2024 - 10.2025
High School Diploma -
East High