Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Todd Marsicovetere

Brooklyn,NY

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

7
7
years of professional experience

Work History

Owner/CEO

TJM Investing
03.2020 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.

Server

RiverHouse
05.2022 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server/FOH Manager

Joya Inc.
01.2017 - 03.2020
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.

Education

Bachelor of Arts - Business

University of Florida
Gainesville, FL
05.2006

Skills

  • Check Payment Processing
  • Food and Beverage Pairings
  • Food Preparation and Safety
  • Suggestive Selling
  • Cash Handling
  • Guest Relations Management
  • Table Setting Arrangements
  • Food Sales and Promotion
  • Wine Service
  • Dining Customer Service
  • High-Volume Dining
  • Food Safety Oversight

Additional Information

References upon request

Timeline

Server

RiverHouse
05.2022 - 09.2023

Owner/CEO

TJM Investing
03.2020 - Current

Server/FOH Manager

Joya Inc.
01.2017 - 03.2020

Bachelor of Arts - Business

University of Florida

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Todd Marsicovetere