Todd Mayo
Detroit,United States
Summary
Obtain a position as a team-player in a people-oriented organization where I can maximize my technical experience in a challenging environment to achieve corporate goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Technician
I.C.E Contractors
08.2023 - 09.2024
- Upgrading, troubleshooting, and maintenance of various CCTV and Alarm Systems
- Pulling, identifying and terminating various cables including, but not limited to, coaxial, cat5, cat 6 and fiber optic cable
- Workred independently without direct supervision and be able to effectively communicate to management regarding the progress of project and service tickets
- Safely used various types of man lifts and hand/power tools as well as being able to work from ladders, scaffolds or at heights above 25 feet
- Excellent communication skills, verbal and written, as well as being attentive to detail
- Professional appearance and conduct at all times
- Responsible for service within a specified area or region based on location, along with travel over longer distances as work warrants
- Install and servicing Bosch Praesensa, Verint, Bosch Fire Alarm and Burgular Alarm Systems
Project Manager
Southfield A&T Public School
03.2023 - 09.2023
- Keeping track of crew hours and project progress
- Communicating with customers on progress, Change orders and any other arising issues
- Rapid response to internal and external customer emails
- Ordering material as needed
- Discipline technicians on time and performance issues
- Setting up meetings Via Microsoft Teams
- Building spread sheet to keep track of materials and progress of project
- Conducting site survey to ensure quality control
- Firm communication and progress reporting with lead technician to ensure project is completed in timely productive manner
- Reviewing blueprints with GC in regard to any changes being made
Security System Integration Technician
Siemens Industry
12.2022 - 03.2023
- Install, terminate, and work with access control, CCTV, programming, and alarm systems
- Responsible for servicing, troubleshooting, and repairing I.P
- Networked camera systems, access control, computer server systems, video management software systems, Intrusion alarm systems, etc
- Install, maintain, or repair security systems, alarm devices, and related equipment, following blueprints of electrical layouts and building plans
- Follow blueprints of electrical layouts and building plans; feed cables through access holes, plenum spaces, and walls to reach outlets and hardware, position and terminate cables, wires, and strapping
- Inspect installation sites and study work orders, building plans, and installation manuals in order to determine materials requirements and installation procedures have been met
- Mount and fasten control panels, door and window contacts, sensors, and video cameras, and attach low voltage wiring to connect components
- Test and repair circuits and sensors, following wiring and system specifications
- Understand and execute basic software programming and adjustments to correct system deficiencies
- Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions
- Identifies, troubleshoots, and resolves hardware, software, and basic network related problems encountered by end-users of the network
- Has understanding of IPV4 and how to assign a computer an IP address
- Able to be productive and work effectively under pressure to meet deadlines
- Demonstrates a high level of customer service
- Genetec certified
- OSHA 10 Certified, Lift Certified, experience with Bosh BVMS and C-Cure 9000
Managing Lead Technician
Network Technical Services Inc
08.2017 - 03.2021
- Install and service AV, wireless and intrusion systems
- Upgrading, troubleshooting, and maintenance of various CCTV and Alarm Systems
- Pulling, identifying and terminating various cables including, but not limited to, coaxial, cat5 and cat 6 cable
- Be able to work independently without direct supervision and be able to effectively communicate to management regarding the progress of service tickets
- Demonstrated ability to safely use various types of man lifts and hand/power tools as well as being able to work from ladders, scaffolds or at heights above 25 feet
- Install, terminate and test wires and cables (i.e., Copper) to ensure system performance
- Provide testing, analysis and repair of video, voice and Data Systems (i.e., electronic devices such as gateways, routers, hubs, NIC cards, telephone switches, etc.)
- Meet all installation and service deadlines
- Full compliance with company and customer safety protocols
- Troubleshoot, repair, adjust, program, and service electrical equipment, WAP
- Maintain a solid line of communication with customer on progress of job and or issues that may arise
- Read and interpret blueprints
- Train employees on how to properly install various systems and cable pathways
- Receipt keeping of gas and other miscellaneous purchases made with company card
- Order truck stock for every day commonly used items
- Run, install & fuse fiber optic cable with minimum DB lost
Education
Information Technology -
DeVry University
09.2024
Audio Engineer -
Washtenaw College
Ann Arbor, MI01.2012
Skills
- Supervising
- Forklift Operator
- Low Voltage Electrical
- Customer Service
- Microsoft office suite
Certification
- OSHA 10
- Lift Certification
- Genetec
- Bosch Praesensa
- Verint
- 25 IT Security CEU Certifications
Projects
Managing Lead, Atlas Tube - WAP/Camera/Fiber upgrade, 2019/2020, Plymouth, MI, 5, 1 Managing Lead, Atlas Tube - WAP/Camera/Fiber upgrade, 2019/2020, 122nd Street, Chicago, IL, 5, 1 Lead Technician, Kroger Fulfillment Center – Fiber/Cat6/Speaker upgrade, 2021, Romulus, MI, 3, 6 Managing Lead, Atlas Tube - WAP/Camera/Fiber upgrade, 2020/2021, 13535 Torrence Ave, Chicago, IL, 7, 1 Managing Lead, Walmart Super Centers - CCTV, CX, Fire Alarm, United States, MI, 3, 12
Timeline
Lead Technician
I.C.E Contractors
08.2023 - 09.2024
Project Manager
Southfield A&T Public School
03.2023 - 09.2023
Security System Integration Technician
Siemens Industry
12.2022 - 03.2023
Managing Lead Technician
Network Technical Services Inc
08.2017 - 03.2021
Information Technology -
DeVry University
Audio Engineer -
Washtenaw College
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