Todd McCabe
Alpine,UT
Summary
Experienced retail and sales leader with a record of driving revenue, training teams, and building strong customer relationships through visual merchandising, merchandising buying, and sales forecasting. Known for creating standout customer experiences and improving store performance.
Overview
1
1
Language
2027
2027
years of professional experience
Work History
Franchise Owner
Molly Maid
Salt Lake City, UT
02.2020 - Current
- Directed daily operations for local Molly Maid residential cleaning franchise
- Hired, trained, and coached cleaning teams on company service standards
- Oversaw home cleaning quality checks and service follow-up calls
Sales Executive
Brighton Collectibles
City of Industry, California
02.2009 - 03.2020
- Achieved Top Executive out of 100, opening 7 accounts in one season, while maintaining one of the highest workloads of all Sales Executives
- Received 15+ awards for sales growth across product divisions including handbags, jewelry, and giftware
- Served as a trusted advisor to 55 accounts and implemented marketing plans to enhance customer experience.
- Engaged upscale women's apparel boutiques, resort and fine gift stores, and men's and western stores to showcase new product lines and align sales goals
- Worked with customers at trade shows; showed new product lines, wrote orders and reviewed sales goals
- Analyzed monthly sales data to optimize product levels, drive store sales growth, and enhance customer experience through special events; trained staff in sales techniques and product knowledge
- Obtained ongoing product knowledge through quarterly, national sales meetings, webinars, monthly training and conference calls.
Sales Consultant
Prudential Real Estate
American Fork, Utah
03.2006 - 02.2009
- Achieved consistent awards for highest sales production at Prudential Brokerage.
- Contributed to top 5% team performance nationally by fostering collaboration and sharing market insights.
- Advised Prudential Real Estate clients on property options and market conditions, leading to informed decision-making and successful transactions.
- Marketed and sold fine residential properties, enhancing client satisfaction and closing rates.
Store Manager/Buyer
CT Brock & Co.
Salt Lake City, Utah
04.2003 - 02.2006
- Managed product mix, visual presentation, and utilization of floor space to enhance customer flow and shopping experience.
- Planned and implemented trunk shows and special events impacting sales increases 300%-500%
- Managed inventory controls and replenishment for CT Brock & Co. products, maintaining optimal stock levels.
- Supervised daily store operations for CT Brock & Co., ensuring efficient service and customer satisfaction.
Store Manager/Buyer
Dustin's Menswear
Salt Lake City, Utah
04.1997 - 03.2003
- Managed high-end menswear specialty store
- Executed purchasing strategies to optimize inventory management, staff training, sales performance, and visual merchandising
- Planned and executed trend shows showcasing men's and women's apparel to increase brand visibility and attract clientele
- Developed advertising concepts and planned promotions for client direct mailers and special events to enhance customer engagement
Store Manager/Regional Promotions Chair
Sierra West Jewelers
Orem, UT
1995 - 1997
- Managed Sierra West Jewelers sales floor and daily store operations.
- Trained associates on fine jewelry sales and client service standards.
- Oversaw jewelry displays, merchandising, and case presentation.
Manager
Nordstrom
Costa Mesa, California
1985 - 1995
- Managed Nordstrom's #1 sportswear department achieving yearly sales of $7 to $8 million
- Led first sportswear floor in company history to exceed $1.0 million sales volume in one month
- Implemented award-winning promotions and special events, achieving sales increases of 20% to 70%
- Trained management and sales teams in #1 volume region on merchandising principles and standards, including fixture placement and space planning to enhance sales and visual appeal
- Developed 60 employees through interviewing, hiring, scheduling, training, motivating, evaluating, recognizing, rewarding, and conducting consistent one-on-one evaluations
- Handled daily operations and decision-making in the Store Manager's absence of the Store Manager on a monthly basis of $120 million store
- Led sales floor operations aligned with Nordstrom service standards.
- Instructed team members on enhancing customer service skills and product expertise in product knowledge and customer service.
- Organized floor set and launched the first Faconnable men's designer shop in the U.S....
- Planned and implemented opening formal gala event and fashion show; exceeded opening sales goals
Education
Bachelor of Science - Fashion Merchandising/ Clothing and Textiles
Brigham Young University
Provo, UTSkills
- Operational management
- Store operations
- Inventory management
- Sales strategy development
- Promotion coordination
- Customer relationship management
- Attention to detail
- Communication techniques
Languages
Spanish
Limited
Timeline
Franchise Owner
Molly Maid
02.2020 - Current
Sales Executive
Brighton Collectibles
02.2009 - 03.2020
Sales Consultant
Prudential Real Estate
03.2006 - 02.2009
Store Manager/Buyer
CT Brock & Co.
04.2003 - 02.2006
Store Manager/Buyer
Dustin's Menswear
04.1997 - 03.2003
Store Manager/Regional Promotions Chair
Sierra West Jewelers
1995 - 1997
Manager
Nordstrom
1985 - 1995
Bachelor of Science - Fashion Merchandising/ Clothing and Textiles
Brigham Young University