Todd McFarland

Led team of 5+ inside sales/service representatives, delivering guidance, coaching, and training to enhance performance.

• Collaborated with cross-functional teams to streamline sales processes and workflows.
• Conducted regular performance reviews to provide feedback and coaching for team members.
• Reported sales metrics to senior management, recommending improvements to optimize collateral effectiveness.
• Developed and implemented effective sales strategies to increase revenue.
• Achieved market share growth in new sales through targeted team training initiatives.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

• Organized engaging front-facing displays to capture customer interest and drive revenue growth.
• Organized merchandise displays to enhance customer shopping experience and increase sales potential.
• Assisted customers in locating products and sharing product knowledge to improve customer satisfaction.
• Stocked shelves with inventory and ensured merchandise was well-presented.
• Coordinated seasonal changeovers to refresh product displays and promote timely offers.