TODD NICHOLS
Abington,PA
Summary
Motivated shift leader with a focus on training new staff and ensuring compliance with food safety standards. Dedicated to enhancing guest satisfaction through exceptional service and effective team communication. Skilled in task delegation and operational problem-solving, contributing to a productive and collaborative work environment.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Qdoba
Horsham, Pennsylvania
04.2025 - 08.2026
- Supervised team members during peak service hours at a fast-casual restaurant.
- Assigned tasks to team members based on their strengths, optimizing team performance.
- Trained and mentored new team members, enhancing their understanding of procedures and standards.
- Provided on-the-job training, improving new staff members' readiness and confidence.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Ensured compliance with food safety regulations and sanitation practices.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Part Time Restaurant Team Member
Qdoba Restaurant
Horsham, Pa
07.2024 - 08.2026
- Enthusiastically greet all guests when they enter the restaurant
- Recognize and adhere to all sanitation, safety, security policies and procedures to provide a safe environment for all.
- Monitored product quality and took corrective actions to ensure standards were met.
- Performed cleaning, organization, and restocking of all stations to maintain a tidy environment.
- Clean utensils, equipment, walls and floors.
- Executed tasks assigned by management to support team operations.
Cook
Wingstop
Wyncote, Pennsylvania
02.2025 - 03.2025
- Prepared and cooked menu items, ensuring flavor and presentation met restaurant standards.
- Operated kitchen equipment, ensuring safety and efficiency during food preparation.
- Maintained cleanliness and organization of kitchen and food prep areas to support efficient operation.
- Followed portion control procedures to minimize waste during food preparation tasks.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
High School Diploma -
Abington Senior High School
Abington, PA06-2023
High School Diploma - Automotive Collision
Eastern Center for Arts And Technology
Willow Grove, PA06-2023
Skills
- Kitchen equipment operation
- Quality control
- Safety compliance
- Inventory control
- Customer service
- Team collaboration
- Team motivation
- Team mentoring
- Staff training
- Time management
- Verbal and written communication
- Leadership skills
- Attention to detail
- Community engagement
Timeline
Shift Supervisor
Qdoba
04.2025 - 08.2026
Cook
Wingstop
02.2025 - 03.2025
Part Time Restaurant Team Member
Qdoba Restaurant
07.2024 - 08.2026
High School Diploma -
Abington Senior High School
High School Diploma - Automotive Collision
Eastern Center for Arts And Technology