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Associate Principal Engineer

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Guest-oriented professional with expertise in delivering exceptional customer service and enhancing guest experiences. Proven skills in registering guests, managing reservations, and resolving guest inquiries to consistently ensure satisfaction.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Detail-oriented professional with expertise in hotel property management systems, including Ids Next, Wish net, and Opera. Proficient in computer skills such as MS Word, spreadsheet management, and presentation creation. Demonstrates strong capabilities in social media management, file organisation, reservation and receptionist duties, desk management, and housekeeping. Committed to ensuring safety and security while excelling in catering and food services. Possesses financial management acumen with a focus on enhancing operational efficiency within the hospitality industry.

Dynamic Reservation Agent with TLT Concepts, skilled in booking management and customer inquiries. Enhanced operational efficiency by streamlining processes, reducing errors, and fostering positive client relationships. Adept at complaint resolution and team collaboration, consistently delivering high-quality service and training new staff to uphold standards.

Dynamic professional with extensive experience as a Reservation Agent at Westgate Resorts, excelling in customer engagement and problem-solving. Proven track record of enhancing guest experiences through effective communication and critical thinking. Skilled in reservation software, I implemented process improvements that significantly increased efficiency and customer satisfaction.

Todd Pastor

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Reservation Agent

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High School Diploma -

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Reservation Agent

High School Diploma -

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