TODD PATTON
New Albany
Summary
Dynamic operations leader adept at launching and scaling distribution centers while driving significant productivity improvements. Managed diverse teams to exceed performance metrics in safety, quality, and service delivery. Proven track record in developing operational frameworks that enhance efficiency and support customer growth.
Overview
31
31
years of professional experience
Work History
Operations Manager
GEODIS Logistics
Ashville
01.2023 - 07.2026
- Led startup and ongoing operations for a third-party logistics (3PL) distribution center, establishing infrastructure, processes, systems, and teams to support customer growth and operational excellence.
- Directed startup operations including warehouse infrastructure, workflow design, process implementation, staffing, and operational readiness.
- Managed daily inbound, outbound, inventory control, receiving, picking, packing, shipping, and fulfillment activities.
- Led, coached, and developed 5 supervisors and up to 85 full-time hourly teammates, in addition to seasonal and temporary associates.
- Built and facilitated Standard Operating Procedures (SOPs) to establish consistent processes, improve training, strengthen quality, and support scalable growth.
- Developed production standards and accountability practices to improve productivity, operational consistency, and team performance.
- Drove safety standards through systemic accountability, reporting, performance reviews, and corrective action processes.
- Utilized Manhattan WMS, RedPrairie, WM, WFM, Power BI, and ProTrack to monitor KPIs, optimize labor utilization, analyze performance, and support data-driven decisions.
- Partnered with customer teams, transportation, inventory control, and engineering groups to improve service levels and operational execution.
- Established a culture of ownership, continuous improvement, safety, and customer satisfaction.
Operations Manager
Covetrus North America
Columbus
06.2018 - 09.2022
- Key contributor supporting growth of the $65M EPiQ Animal Health distribution operation, expanding footprint from 5,000 to 25,000+ square feet.
- Led Veterinary Instrument distribution operations and supported 3PL expansion initiatives.
- Built and launched Vets First Choice OTC 3PL operations including facility setup, SOP creation, staffing, training, and execution.
- Managed teams exceeding productivity, accuracy, labor-per-hour (LPH), and service-level agreement (SLA) expectations.
- Developed supervisors and team leaders through coaching, mentoring, and performance management.
- Supported Manhattan SCALE WMS implementation and operational process improvements.
- Partnered cross-functionally to improve customer service, workflow efficiency, and operational performance.
- Ensured efficient functioning of national distribution service center.
Senior Operations Supervisor
Abercrombie & Fitch
New Albany
10.2016 - 05.2018
- Managed teams of 15–75 associates across shipping, replenishment, returns, and order resolution.
- Developed and coached team leaders while maintaining productivity and quality standards.
- Improved operational performance through process improvements and associate engagement.
- Implemented returned goods processes to improve inventory utilization.
Operations Leader / Operations Manager
Restoration Hardware
West Jefferson
01.2008 - 01.2016
- Helped launch and scale an 800,000-square-foot distribution center, expanding operations to 1.2 million square feet.
- Directed shipping operations supporting over 100 retail and outlet locations plus direct-to-consumer fulfillment exceeding 23,000 cartons daily.
- Delivered year-over-year improvements in productivity, accuracy, and operational efficiency.
- Achieved more than $100K in productivity savings versus budget.
- Identified inventory reporting issues exceeding $282K, improving inventory controls and accountability.
- Managed exempt and non-exempt teams including hiring, coaching, evaluations, and leadership development.
Operations Manager / Operations Supervisor
Limited Brands, Inc.
01.1996 - 01.2008
- Managed national shipping operations processing more than 28 million cartons annually.
- Reduced third-party logistics costs by more than $2M through operational improvements.
- Improved productivity through workforce optimization and process redesign.
- Reduced manual sortation requirements by 50%.
- Supported PKMS implementation and facility-wide SOP improvements.
- Limited Logistics Services
Education
Bachelor of Science - Business Management
Franklin University
Columbus, OHSkills
- Manhattan SCALE WMS
- RedPrairie
- PKMS
- WM/WMS
- WFM
- Power BI
- ProTrack
- Microsoft Excel
- Word
- PowerPoint
- Access
- KPI Management
- Labor Planning
- Process Improvement
- SOP Development
- Safety Systems
Leadership Expertise
- Distribution Operations
- 3PL Management
- Startup Operations
- Warehouse Leadership
- Continuous Improvement
- Workforce Development
- Safety Culture
- Customer Service Excellence
- Performance Management
Technology And Operational Systems
- Manhattan SCALE WMS
- RedPrairie
- PKMS
- WM/WMS
- WFM
- Power BI
- ProTrack
- Microsoft Excel
- Word
- PowerPoint
- Access
- KPI Management
- Labor Planning
- Process Improvement
- SOP Development
- Safety Systems
Professional Highlights
- 25+ years leading distribution, logistics, warehouse, and fulfillment operations.
- Managed operations supporting facilities up to 1.2 million square feet and fulfillment volumes exceeding 23,000 cartons daily.
- Led startup 3PL operations from infrastructure development through operational execution and stabilization.
- Directed teams of up to 5 supervisors and 85+ full-time hourly associates, plus seasonal and temporary teammates.
- Helped grow the $65M EPiQ Animal Health distribution operation through expansion, process development, and operational excellence.
- Generated $100K+ in annual productivity savings through labor optimization and operational improvements.
- Developed and implemented SOPs, production standards, accountability processes, and KPI-driven operating routines.
- Experienced with Manhattan SCALE, RedPrairie, PKMS, WM/WMS, WFM, Power BI, and ProTrack.
Timeline
Operations Manager
GEODIS Logistics
01.2023 - 07.2026
Operations Manager
Covetrus North America
06.2018 - 09.2022
Senior Operations Supervisor
Abercrombie & Fitch
10.2016 - 05.2018
Operations Leader / Operations Manager
Restoration Hardware
01.2008 - 01.2016
Operations Manager / Operations Supervisor
Limited Brands, Inc.
01.1996 - 01.2008
Bachelor of Science - Business Management
Franklin University