Todd Popielaski
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
38
38
years of professional experience
Work History
Service Manager
Riverhead Ford Motors
Riverhead, New York
01.2023 - 05.2026
- Managed service department operations, enhancing customer care quality.
- Oversaw scheduling and workflow for service technicians and support staff, optimizing service delivery.
- Developed training programs for new service staff, supporting ongoing employee development.
Service Manager
Ramp Ford Motors
4869 Nesconset hwy, Ny
08.1998 - 01.2023
- Managed service department operations, enhancing customer care quality.
- Oversaw scheduling and workflow for service technicians and support staff, optimizing service delivery.
- Developed training programs for new service staff, supporting ongoing employee development and skill enhancement.
Stocker
Superstar Beverage
Coram, New York
06.1988 - 08.1998
- Stocked shelves with beverages and products to enhance customer accessibility.
- Organized inventory to ensure neat, efficient store layout and easy product retrieval.
- Assisted customers in locating products and addressing inquiries to improve shopping experience.
Education
Suffolk County Community College
Selden, NYSkills
- Service department management
- Customer relationship management
- Service and parts teams management
- Service scheduling
- Workflow scheduling
- Revenue generation
- Upselling
- Employee training
- New employee hiring
- Staff management
- Employee supervision
- Staff development
- Coaching and mentorship
- Team building
- Conflict resolution
- Effective communication
- Decision making
- Problem solving
- Priority management
- Time management
- Multitasking and organization
- Workplace safety
- Goal setting
- Leadership development
- Staff motivation
- Trustworthy and honest
- New employee hiring
- Service scheduling
- Multitasking and organization
Timeline
Service Manager
Riverhead Ford Motors
01.2023 - 05.2026
Service Manager
Ramp Ford Motors
08.1998 - 01.2023
Stocker
Superstar Beverage
06.1988 - 08.1998
Suffolk County Community College