Dynamic owner with 16 years of experience in customer relations and business management. Proven ability to enhance operational efficiency and build lasting client relationships, driving customer retention and service excellence.
Trained and supervised staff in safety protocols and effective cleaning techniques.
Developed streamlined processes to enhance operational efficiency and service delivery.
Established strong client relationships, resulting in increased customer retention and referrals.
Oversaw financial management, including budgeting, invoicing, and expense tracking for profitability.
Managed day-to-day business operations.
Contractor
Shark's Sheathing and Nailing Co. (Owner)
San Diego, CA
09.1983 - 02.2012
Operated power tools and equipment for sheathing and nailing projects.
Ensured compliance with safety regulations on job sites.
Collaborated with team members to achieve project deadlines efficiently.
Assisted in training new workers on proper techniques and safety protocols.
Oversaw quality control inspections to ensure high standards of workmanship.
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Collaborated with cross-functional teams to ensure seamless project execution and delivery.
Oversaw all hiring and firing
Managed all aspects of self-employment
Teacher
Marty Smith Motocross Clinic
San Diego, CA
1988 - 2020
Facilitated hands-on training sessions to improve student riding skills and confidence.
Assessed student performance through practical evaluations and provided constructive feedback.
Implemented innovative teaching methods to increase student engagement in motocross fundamentals.
Office Manager, billing and collection, customer service
Heavy equipment operator: Bobcat, skid-steer, back hoe, fork lift, water truck.
Movie Actor
Stu Segal Productions, Nancy Washburn Agency
San Diego, CA
1994 - 2000
Collaborated with directors and fellow actors to create cohesive, engaging scenes for optimal audience experience.
Prepared extensively for each role through research, character development workshops, and coaching sessions to deliver authentic performances.
Mastered complex dialogue and action sequences through diligent rehearsal and memorization techniques.
Contributed to successful teamwork on set by readily adapting to changes in scripts or direction when necessary.
Executed physically demanding stunts or action sequences under expert supervision to create thrilling moments for viewers while maintaining personal safety.
Performed alongside various well-known actors and actresses.