Todd Sherman
Bradenton,FL
Summary
Seasoned Food & Beverage Manager with proven expertise in optimizing operations, leading diverse teams, and enhancing customer satisfaction. A results-driven leader dedicated to excellence in hospitality, with a track record of increasing sales and net promoter scores.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Solutions Advisor
ADT Inc
Tampa, FL
11.2025 - Current
- Advise and sell clients on security solutions tailored to individual needs and preferences.
- Conducted thorough assessments of client premises to identify optimal security measures.
- Developed customized proposals that addressed specific client concerns and requirements.
Food and Beverage Manager
Troon
Lakewood Ranch, FL
12.2024 - 07.2025
- Monitored inventory levels, optimizing purchasing practices to reduce waste and control costs.
- Coordinated special events and catering services, exceeding client expectations through meticulous planning and execution.
- Coordinated events, increasing bookings by 25%
- Implemented feedback system, enhancing quality
- Managed daily operations of food and beverage outlets, ensuring exceptional guest experiences.
- Developed and implemented training programs for staff, enhancing service quality and efficiency.
Food and Beverage Operations Manager
The Ritz Carlton Sarasota
Sarasota, FL
04.2024 - 08.2024
- Streamlined food and beverage service operations to enhance guest satisfaction and efficiency.
- Developed training programs for staff to improve service quality and operational consistency.
- Implemented inventory management systems and controls
- Coordinated with kitchen and bar teams to ensure timely delivery of high-quality menu items.
- Oversaw scheduling and staffing, ensuring adequate coverage during peak service hours.
- Coordinated special events such as private parties or corporate gatherings to enhance revenue generation opportunities.
Food and Beverage Manager
Lakewood Ranch Golf and Country Club
Bradenton, FL
06.2022 - 04.2024
- Run daily food service shifts, ensuring excellent customer sat.
- Worked closely with marketing teams on promotional activities that generated increased foot traffic.
- Analyzed customer feedback to identify trends, driving adjustments in service delivery and menu options.
- Developed staff training programs to enhance service skills
- Resolved customer complaints involving food or beverage
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
Information Systems Director
General Dynamics Information Security
Tampa, FL
11.2020 - 06.2022
- Led implementation of security protocols to safeguard sensitive information systems.
- Developed and maintained disaster recovery plans to ensure business continuity.
- Managed direct report and cross-functional teams to streamline IT operations and enhance service delivery.
- Analyzed system performance metrics to identify areas for optimization and improvement.
- Collaborated with stakeholders to design and deploy innovative information security solutions.
- Applied cybersecurity best practices to information system standards and monitoring compliance across organization.
Director Technology
AT&T Mobility and Business Solutions
Dallas, TX
01.2007 - 10.2020
- Led strategic initiatives to enhance customer experience across mobility and business solutions.
- Managed direct report and cross-functional teams to drive operational efficiency and improve service delivery.
- Analyzed market trends to inform product development and marketing strategies.
- Oversaw budget management, ensuring alignment with organizational goals and resource allocation.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted moral.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
Education
Professional Certification - Organizational Leadership
AT&T University
Dallas, TX12-2019
Professional Certification - Information Technology And Transformation
AT&T University
Dallas10-2019
No Degree - Business Law And Business Administration
Mercer County Community College
Trenton, NJ06-2009
Skills
- Leadership in F&B operations
- Budget management
- Team building
- Customer service excellence and problem solving
- POS and CRM Systems and Inventory control
- Vendor negotiations
- Advanced computer/desk top skills (MS Office Suite)
- Event coordination
Certification
- Florida ServSafe Manager - Through 2028
- Six Sigma Orange Belt - 2012
Languages
Spanish
Beginner (A1)
Timeline
Solutions Advisor
ADT Inc
11.2025 - Current
Food and Beverage Manager
Troon
12.2024 - 07.2025
Food and Beverage Operations Manager
The Ritz Carlton Sarasota
04.2024 - 08.2024
Food and Beverage Manager
Lakewood Ranch Golf and Country Club
06.2022 - 04.2024
Information Systems Director
General Dynamics Information Security
11.2020 - 06.2022
Director Technology
AT&T Mobility and Business Solutions
01.2007 - 10.2020
Professional Certification - Organizational Leadership
AT&T University
Professional Certification - Information Technology And Transformation
AT&T University
No Degree - Business Law And Business Administration
Mercer County Community College