Todd Smith

• Directed all operations of specialized aerospace and defense non-destructive testing (NDT) laboratory, delivering consistent, profitable bottom-line performance through rigorous quality standards and operational efficiency.
• Led, developed, and motivated a high-performing team of 30 quality inspectors and support personnel, fostering a culture of accountability, growth mindset, and collaboration that consistently met and exceeded stringent aerospace and military industry standards.
• Applied subject matter expertise while maintaining strategic oversight to drive process improvements
• Optimized lab operations, quality assurance processes, and team productivity, resulting in on-time delivery of NDT services for critical aerospace and defense components.

Commercial Manager

• Managed full sales cycle using Salesforce CRM to track, prioritize, and advance client opportunities.
• Developed and delivered compelling technical and commercial proposals, tailored to customer requirements, leveraging subject matter expertise to solve our client's needs.
• Negotiated and closed high-value contracts with customers, balancing commercial terms, risk mitigation, and profitability while ensuring alignment with stringent standards.
• Collaborated in cross-functional teams (including engineers, quality, technical, and supply-chain) to strengthen client relationships and drive repeat business.
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