Todd Stewart
Cincinnati,OH
Summary
Dynamic manager with proven success at Wendy's Restaurant, enhancing customer satisfaction through effective conflict resolution and strong communication. Skilled in team leadership and time management, I foster a productive environment while achieving operational goals. Committed to delivering high-quality service and resolving complex problems efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Wendys Restaurant
Cincinnati, OH
07.2023 - 08.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Riverside Academy
Cincinnati, OHSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
Certification
Serv safe manager certificate
Timeline
Manager
Wendys Restaurant
07.2023 - 08.2025
Riverside Academy