Todd St. John
Akron,Ohio
Summary
IT Manager with extensive experience at Wklm Radio Station, specializing in vendor negotiations and technical support. Expertise in malware protection and staff training enhances team performance and system reliability. Proven ability to deliver exceptional results through effective communication and problem-solving strategies.
Overview
2
2
Languages
31
31
years of professional experience
Work History
Data Entry
Iron Mountain
Stow, Ohio
01.2025 - Current
- Performed data entry into company systems accurately and efficiently.
- Assisted with data entry into internal database systems.
- Verified accuracy of data entry in various databases.
IT Manager
Wklm Radio Station
Millersburg, USA
04.2022 - Current
- Coordinated vendor relationships to procure hardware and software solutions.
- Trained staff on new technologies and effective software usage.
- Managed installation, configuration, and maintenance of network systems.
- Provided technical support to users via telephone or remote access.
- Installed and configured hardware, software, systems, networks, printers, and scanners for optimal performance.
- Oversaw daily performance of computer systems to ensure reliability.
- Negotiated contracts with vendors to select appropriate products and services.
- Set up user profiles on local machines according to established standards.
Computer Virus removal
Self-employeed
Akron, Ohio
01.2011 - Current
- Resolved computer-related issues, including system crashes and connectivity problems.
- Assisted customers with virus removal and malware protection services.
- Performed system maintenance, including disk cleanup and data backup.
- Implemented security measures, such as firewalls and antivirus software on client systems.
- Installed antivirus programs to enforce virus protection policies across all computers.
- Deployed technical solutions, including encryption and two-factor authentication for enhanced security.
Composer
Self-employeed
Akron, Ohio
06.1995 - Current
- Composed original music for feature films, television shows, and video games.
- Collaborated with directors to synchronize musical themes with visual storytelling.
- Arranged orchestral scores, ensuring proper instrumentation and harmonious sound.
- Conducted rehearsals with musicians to enhance performance quality and dynamics.
- Mentored aspiring composers on industry practices and creative techniques.
- Researched historical musical styles to inform composition decisions.
- Utilized computers and synthesizers for composing, orchestrating, and arranging music.
- Revised original scores by altering tempos, harmonies, and rhythms for varied styles.
Customer Service
Walgreens
Stow, USA
12.2020 - 01.2026
- Supervised daily operations to optimize workflow and enhance team performance.
- Trained new employees on company policies while ensuring adherence to safety procedures.
- Coordinated staff schedules to meet operational needs and maintain adequate coverage.
- Coached employees on customer interactions to deliver exceptional service.
- Facilitated communication with shift managers for seamless customer service continuity.
- Responded to emergencies promptly, implementing effective solutions.
- Resolved staff conflicts professionally, maintaining workplace harmony.
Education
Certificate - Cyber Security training
Michigan City, MS
Michigan City, MS02.2022
Bachelor of Arts - Music Composition
Kent State University
Kent, OH12.2019
Skills
- Intermediate German fluency
- Technical support and troubleshooting
- Malware protection strategies
- Staff training and development
- Problem solving techniques
- Time management skills
- Project management expertise
- Vendor negotiation tactics
- Conflict resolution methods
- Virtualization technologies
- IT budgeting practices
- Microsoft Office proficiency
- Customer service excellence
- Effective communication skills
- Cash handling expertise
Leadership Experience
- IT Manager, WKLM radio, Millersburg, ohio 9/1/22, present
- Shift Lead, Walgreens, Stow, Ohio, 12/01/20, Present
Languages
English
Native/ Bilingual
German
Limited
Timeline
Data Entry
Iron Mountain
01.2025 - Current
IT Manager
Wklm Radio Station
04.2022 - Current
Customer Service
Walgreens
12.2020 - 01.2026
Computer Virus removal
Self-employeed
01.2011 - Current
Composer
Self-employeed
06.1995 - Current
Certificate - Cyber Security training
Michigan City, MS
Bachelor of Arts - Music Composition
Kent State University