Todd Sunderland
Topsfield,MA
Summary
Organized and dependable at managing multiple priorities with a positive attitude. Driven to exceed customer expectations while providing exceptional costumer service!
Overview
23
23
years of professional experience
1
1
Certification
Work History
Loan-officer
Total Mortgage
Danvers, MA
08.2020 - Current
- Successfully managing loan cycles, working with loan processors, Underwriters, Closing attorneys, and Real-estate agents.
- Provided excellent customer service, staying in constant contact with clients through out the entire loan process.
- Proactively identified solutions for customers experiencing credit issues.
- Advised clients on specific loan Products, based on individual scenarios.
- Continued relations with past clients, building a network of referral sources.
- Successfully built a network of referral partners within my industry, including real estate agents, Real-estate attorneys, insurance agents, and commercial lenders.
Formalwear Manager
Giblees Men's Clothing
Danvers, MA
09.2015 - 04.2019
- Increased sales by offering advice on purchases and promoting additional products
- Introduced new software that streamlined the rental process.
- Controlled inventory through software as well as communication with multiple vendors and wholesalers.
- Successfully managed wedding parties, staying in constant contact with my clients from the initial sale through the final product.
- Participated in wedding shows that helped build new leads.
Golf Caddy PGA Tour
Dj Trahan
Ponte Vedra Beach, FL
01.2003 - 07.2020
- Developed key strategies that helped lead to three professional victories .
- Worked with TrackMan Technology, which enhanced performance.
- Demonstrated ability to make decisions under pressure and maintain poise during intense situations
- Caddied in over 300 PGA Tournaments World wide.
Education
Bachelor's Degree - Organizational Leadership
Brevard College
Brevard, NCSkills
- Residential Real Estate
- Licensed Loan Officer
- Complaint Handling
- Loan Process Coordination
- Customer Relationship Management
- Social Perception
- Real world experience
- Sales
Certification
- Licensed loan officer in Massachusetts and New Hampshire.
Technical skills
Encompass
Microsoft office
WorkForce
Blend
Optimal Blue
Xactus
TrackMan
WinTux
POS
Random
I spent five days caddying for Cheech Marin at the Bob Hope Classic in Palm Springs California!
Timeline
Loan-officer
Total Mortgage
08.2020 - Current
Formalwear Manager
Giblees Men's Clothing
09.2015 - 04.2019
Golf Caddy PGA Tour
Dj Trahan
01.2003 - 07.2020
- Licensed loan officer in Massachusetts and New Hampshire.
Bachelor's Degree - Organizational Leadership
Brevard College
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