Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Todd Upah

Doll Distributing
Grinnell,IA
20
years of professional experience

Dynamic Account Manager with a proven track record in driving client satisfaction and revenue growth. Expertise in relationship building and strategic upselling to enhance customer loyalty and retention.

Work History

Account Manager

20 Years 5 Months
Doll Distributing | 03.2006 - Current
  • Developed and maintained strong client relationships to drive customer satisfaction and loyalty.
  • Analyzed market trends to create tailored strategies for diverse client needs.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Drove revenue growth by identifying new business opportunities within existing accounts.
  • Developed and maintained strong client relationships to enhance customer satisfaction and retention.

Education

High School Diploma

South Tama | Tama, IA

Skills

Account management
Customer service
Teamwork and collaboration
Client relations
Client relationship management
Customer satisfaction
Relationship building
Goal oriented
Goals and performance
Upselling
Order management

Interests

Gardening
DIY and Home Improvement
I like working with my hands and fixing things.
Outdoor Recreation
Crafting and DIY Projects
Woodworking
Growing herbs
vegetables
or fruits in home gardens.

Timeline

Account Manager

Doll Distributing
03.2006 - CurrentRead More

South Tama

High School Diploma
Read More
Todd Upah