Todd Wilson
Rogersville,TN
Summary
Focused Account Executive offering background in lead generation and closing sells through pipeline management and prospecting qualified leads.
Overview
11
11
years of professional experience
Work History
Account Executive
Angi Inc.
Rogersville, TN
10.2021 - Current
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Consistently exceeded established sales milestones set by Account Executives by using effective persuasion techniques.
- Followed up on sales leads through outbound calling.
- Documented sales call data in company software.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Applied lead generating methods in high number of cold calls per day.
- Utilized email campaigns to reach out to prospective clients.
- Responded promptly to customer queries via telephone or email.
- Maintained positive working relationship with fellow staff and management.
- Worked hard to learn required tasks quickly to maximize performance.
- Participated in training sessions on topics related to sales techniques or industry regulations.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Listened to customer needs to identify and recommend best products and services.
Owner
T&T Diesel Performance
Rogersville, TN
04.2015 - 01.2021
- Managed daily operations of business
- Managed operations budgeting, and accounts payable
- Forecasted customer demand to set prices or credit terms for goods or services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Determined pricing for products or services based on costs and competition.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Resolved issues quickly through meticulous research and quick decision-making.
- Handled inbound telephone calls from interested customers.
- Provided technical support when necessary during calls as part of customer service duties.
- Achieved established sales targets by generating new customer accounts.
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Maintained and recorded customer information in database.
- Called prepared lists of leads and read short scripts to promote diesel performance products and services.
Customer Service Representative
Advance Financial 247
Morristown , TN
04.2019 - 03.2020
- Upheld quality control policies and procedures to increase customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Supported sales team members to drive growth and development.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Reviewed initial client documentation to structure and submit loan package.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Maintained accurate records in computer database system during loan origination process.
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Prepared reports for customers with delinquent and irreconcilable accounts.
Sales Leader
Custom Diesel Inc.
Morristown, TN
01.2013 - 04.2015
- Developed key accounts by building strong relationships with major customers.
- Organized trade shows and other events aimed at increasing brand awareness.
- Created and maintained customer relationships through regular follow-up activities.
- Developed strategies to increase sales volume and improve customer satisfaction levels.
- Sought out new business continuously through established pipelines and novel prospecting techniques.
- Listened to customer needs to identify and recommend best products and services.
- Monitored performance of sales team and implemented improved methods to close gaps.
- Cultivated and nurtured relationships with account representatives to sustain current revenue and capitalize on opportunities to expand business.
Education
GED -
TCAT Knoxville
Knoxville, TN01-2007
Affiliations
- Musician
- Fisherman
- Family Man
Accomplishments
- Angi Inc. Core Value Award Winner for Quarter 4 2023
Timeline
Account Executive
Angi Inc.
10.2021 - Current
Customer Service Representative
Advance Financial 247
04.2019 - 03.2020
Owner
T&T Diesel Performance
04.2015 - 01.2021
Sales Leader
Custom Diesel Inc.
01.2013 - 04.2015
GED -
TCAT Knoxville