Todd Van Almelo
North Syracuse,NY
Summary
Resourceful and results-oriented Dedicated Client Executive driven to meet strategic account objectives and support overall sales volume demands. Establishes productive professional connections with decision-makers for major accounts and learns customer business thoroughly. Proactively assesses, clarifies and validates customer needs via ongoing networking and timely personal attention with C-Level. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Dedicated Client Executive
Rackspace Technology Inc
Syracuse, NY
06.2022 - Current
- Conducted quarterly business reviews with clients to evaluate performance metrics and strategize improvements moving forward.
- Developed new business opportunities for increased revenue and market share through strategic planning and C-Level relationships
- Built credibility and trust to influence client's buying decisions
- Presented comprehensive proposals to C-Level clients, highlighting the value of our offerings in addressing their unique business needs.
- Created demand by matching business problems to product and service solutions.
- Presented professional image consistent with company's brand values.
- Developed comprehensive account plans to optimize resources and drive successful outcomes for both clients and the organization.
- Managed a diverse portfolio of Fortune 500 clients, ensuring timely delivery of products and services while maintaining high levels of satisfaction.
- Optimized sales pipelines by constantly refining lead qualification criteria based on data-driven insights obtained from performance metrics analysis.
Senior Account Executive
Synergy ITS
Syracuse, NY
11.2017 - 12.2020
- Strengthened customer relationships with a proactive and collaborative approach to managing needs.
- Networked at events and prospected for new customers with diverse strategies.
- Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
- Trained and coached a team of 15 sales professionals focused on servicing CRM accounts.
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
- Organized and delivered multiple lunch and learns around Cyber Security at the different venues.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Grew revenue 143% through customer growth for business solutions and product offerings.
- Grew customer base by adding more new buying accounts than any other account reps at company.
Channel Sales Manager
Paessler AG
Austin, TX - Nürburg, Germany
11.2014 - 05.2017
- Develop relationships and evangelize solutions with SHI sales and management teams
- Influenced internal teams such as finance, operations, legal departments to achieve better results in serving our customers by working collaboratively.
- Sales and services teams build Paessler brand awareness at SHI and maintain relationship with all level sales managers, viewed as a preferred 3rd party partner and solution for their customer and prospects
- Maintain weekly presence with both the inside and outside SHI Sales and Services teams nationally
- Plan and execute go-to-marketing strategies; including but not limited to: Training, floor days, team huddles, planning meetings, quarterly business reviews, develop and implement monthly, quarterly and annual plans to ensure Paessler's growth
- Collaborate with cross-functional teams at Paessler and SHI to develop compelling go-to-market initiatives that align with Corporate objectives
- Forecasting, quoting, pipeline management, deal registration and negotiation.
- Launched new product offerings into the channel market successfully by collaborating closely with product management teams during planning stages.
Account Executive
SHI
Austin, TX
10.2009 - 11.2014
- Develop new customers and grow existing customers through a strategy and sales plan addressing the territory and customer's needs.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Build long term relationships with customer, partners, and software vendors to maximize revenue growth in a designated territory.
- Achieved and surpass sales Goals. Understanding current and future IT trends to solve customer's issues through software and hardware solutions.
- Make telephone and field calls to present SHI’s value proposition to existing and potential customers. Build customer loyalty and provide excellent customer service
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
- Managed a portfolio of 40 accounts totaling $4 million in sales.
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Trained peers and management team on internal system supports and implementation plans.
- Analyzed and reported on customer activity, business trends, and areas of concern.
Account Executive
Yellow Book, inc
Atlanta, GA
04.2003 - 10.2008
- Daily contact with customers in order to develop a business relationship and increase sales through cold calls, funnel management, and referrals.
- Recruitment of new local and regional clients (averaging over $300,000 annually) while managing and maintaining account stability and renewals.
- Management of North Georgia, Central North Carolina and Austin, TX territories.
- Performance consistently in top 10% in Southeast Region for new business Internet sales and renewals.
- Created sales contacts with on- and off-premise accounts.
Education
Bachelors of Arts - Business Administration
Coastal Carolina University
Conway, SCSkills
- Building and growing relationships with C-Level within Fortune 500 companies
- Working with C-Level to align new technologies with clients business goals
- Presenting, negotiating, strategizing with C-Level team
- Identifying Clients Business goals and needs
- Sales expertise
- Consultative Selling
- Client Relationship Management
Timeline
Dedicated Client Executive
Rackspace Technology Inc
06.2022 - Current
Senior Account Executive
Synergy ITS
11.2017 - 12.2020
Channel Sales Manager
Paessler AG
11.2014 - 05.2017
Account Executive
SHI
10.2009 - 11.2014
Account Executive
Yellow Book, inc
04.2003 - 10.2008
Bachelors of Arts - Business Administration
Coastal Carolina University