TODRIONA WINN

• Supported daily HR operations, facilitating onboarding, managing employee records, ensuring accurate HRIS data entry, and handling confidential documentation.
• Coordinate recruitment activities including ATS postings, resume review, phone screening, interview scheduling, candidate communication, and offer support.
• Partner with hiring leaders and external agencies to support recruiting needs and maintain candidate pipelines.
• Coordinated onboarding and orientation processes, ensuring compliance with I-9, W-4, benefits, and personnel documentation requirements.
• Assisted with benefits administration and addressed employee inquiries, contributing to HR reporting, employee relations, training, engagement, and communications.
• Prepare weekly joiner and exiter reports and support compliance with company policies, procedures, and employment requirements.

• Managed procurement processes, identified material shortages, and coordinated timely delivery to ensure uninterrupted production.
• Analyzed supply chain data to enhance efficiency and minimize operational delays.
• Negotiated with suppliers to secure cost-effective contracts while maintaining compliance.
• Monitored supplier performance using key metrics, collaborating cross-functionally to align with operational goals.

• Delivered high-quality customer service in a sensitive, detail-oriented environment.
• Reviewed documentation for accuracy, ensuring compliance and proper benefit distribution while safeguarding confidentiality.
• Coordinated return-to-work timelines, providing timely updates to employees and internal teams.
• Delivered high-quality customer service in sensitive, detail-oriented environment, addressing employee needs effectively.

• Diagnosed and resolved customer technical issues efficiently in a fast-paced environment.
• Guided customers through troubleshooting steps, ensuring accurate case documentation for future reference.
• Followed company policies while leveraging problem-solving and communication skills to enhance customer satisfaction.

In Progress