Summary
Overview
Work History
Education
Skills
Timeline
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Toe Towah

Charlotte,NC

Summary

Dynamic professional with a proven track record in customer service and problem-solving, Skilled in management and taking initiative, I excel in fast-paced environments, ensuring high customer satisfaction and efficient operations. Expert in security protocols and warehouse management, I bring a blend of hard and soft skills to achieve company goals.

Overview

10
10
years of professional experience

Work History

Customer Service

Boost Mobile
Charlotte, NC
08.2022 - 12.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Mobile phones and accessories sales

Warehouse Associate

U.S. Foods
Fort Mill, SC
04.2017 - 07.2020
  • Used pallet jacks to move items to and from warehouse locations.
  • Communicated effectively with team members on matters related to work assignments.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.

Security Officer

Allied Barton
Raleigh, NC
12.2014 - 10.2016
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Maintained accurate logs of all security related activities.
  • Monitored surveillance cameras and responded to suspicious activity.

Education

Bachelor of Science - Business Administration

University of North Carolina At Greensboro
Greensboro, NC
05-2008

Skills

  • Customer Service
  • Management
  • Problem Solving
  • Multitasking and organization

Timeline

Customer Service

Boost Mobile
08.2022 - 12.2024

Warehouse Associate

U.S. Foods
04.2017 - 07.2020

Security Officer

Allied Barton
12.2014 - 10.2016

Bachelor of Science - Business Administration

University of North Carolina At Greensboro

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Toe Towah