Toilisha Walker
Southfield
Summary
Experienced professional bringing advanced skills in customer service and operating my own business. Very detailed oriented with a strong commitment to successful operations. Fun natured with a desire to maintain high levels of customer satisfaction. Team player who works well under pressure while still making necessary decisions.
Overview
14
14
years of professional experience
2003
2003
years of post-secondary education
Work History
Owner/Operator Manager
Toi's Chest Boutique
Southfield
04.2016 - Current
- Manage daily operations of boutique to ensure exceptional customer service.
- Select inventory to purchase.
- Train staff on product knowledge and customer interaction techniques.
- Style customers into latest/timeless fashions.
- Interact daily with various personalities, including vendors.
- Strive to ensure that customers feel valued and appreciated.
- Over see inventory management to maintain optimal stock levels.
- Develop relationships with suppliers to negotiate favorable terms and pricing.
- Resolve customer inquiries and complaints to maintain high satisfaction levels.
Assembly Line Worker
Ford Motor Company
Livonia
12.2019 - 08.2025
- Assemble transmissions for a variety of Ford vehicles.
- Operated assembly line machinery to ensure efficient production flow.
- Inspected and tested products for quality assurance and compliance standards.
- Collaborated with team members to troubleshoot and resolve operational issues.
Assembly Line Worker
Ford Motor Company
Flat Rock
04.2012 - 11.2019
- Assemble auto parts to fully assemble the Ford Mustang.
- Assemble transmissions for a variety of Ford vehicles
- Operated assembly line machinery to ensure efficient production flow.
- Collaborated with team members to troubleshoot and resolve operational issues.
- Maintained a clean and organized work area to promote safety and efficiency.
Education
Certificate Of Completion - Word Processing Office Automation Computer Tech
Wayne State University
Detroit, MI 03.2002 - 05.2004
Henry Ford High School
Detroit, MISkills
- Detail oriented
- Collaboration skills
- Customer service
- Staff training
- Friendly/ kind demeanor
- Team Player
- Adaptable
- Proactive
Timeline
Assembly Line Worker
Ford Motor Company
12.2019 - 08.2025
Owner/Operator Manager
Toi's Chest Boutique
04.2016 - Current
Assembly Line Worker
Ford Motor Company
04.2012 - 11.2019
Certificate Of Completion - Word Processing Office Automation Computer Tech
Wayne State University
03.2002 - 05.2004
Henry Ford High School