TOIYA FRANKLIN
Kansas City,KS
Overview
27
27
years of professional experience
1
1
Certification
Work History
Debt Collector
Radius Global Solutions LLC
Lenexa, KS
03.2023 - Current
- Collections on third party accounts that has to do with school, medical, or even catalog order that are pass due.
Caregiver
WINDSOR PLACE AT HOME CARE
Kansas City, KS
01.2014 - Current
- I have two patients that I take care of at this time one during the morning and one at night
Collections Representative
Quest Diagnostics
Lenexa, KS
06.2019 - 03.2023
- Collected on due medical accounts
Debt Collector
Converges
Olathe, KS
04.2008 - 03.2013
Paraprofessional
OLATHE SCHOOL DISTRICT
Olathe, KS
08.2005 - 05.2008
- Teaching disability children and helping them with their school projects and work making sure they get to class on time and understand what they need to do.
Assistant Manager
Advance America
Kansas City, MO
01.2003 - 01.2004
- Opening and closing store, contacting customers, and making arrangements for customers to come in to make their payments, counting down drawer and making daily deposits to bank accounts.
Reuse Technician
Johnson county dialysis
Overland Park, KS
10.2002 - 01.2003
- Cleaning patient's medical instruments to be reuse again for their next appointment.
Debt Collector
People Auto Credit
Shawnee, KS
03.2001 - 03.2002
- Collecting on company pass due car account
- Taking incoming payments on car loans, and reponing cars when out to be repo.
Loan Processor/Collector
Kansas City, MO
03.1997 - 03.2001
- Processing loans, verifying customer information, when apply for loans and collecting on pass due accounts also opening and closing accounts and opening and closing owner other companies.
collector
Convergys, Toyota, Bank of America
- For, , I have worked in the company for, and, as a debt collector on pass due car account and credit card accounts
- I also updated costumer information and taken payments into data base.
Education
Business clerical, General Studies
Excelsior
05.2002
Southwest High School
05.1988
Skills
- Data Entry (10 years)
- Caregiving
- Microsoft Word
- Microsoft Outlook (6 years)
Certification
- Microsoft Excel
- Cold Calling (10+ years)
- Cashiering (10+ years)
- Customer Service (10+ years)
- Medical Collection (4 years)
- Phone Etiquette
- Negotiation (10+ years)
- Cash Handling (10+ years)
- Typing (10+ years)
- Account Management (5 years)
Timeline
Debt Collector
Radius Global Solutions LLC
03.2023 - Current
Collections Representative
Quest Diagnostics
06.2019 - 03.2023
Caregiver
WINDSOR PLACE AT HOME CARE
01.2014 - Current
Debt Collector
Converges
04.2008 - 03.2013
Paraprofessional
OLATHE SCHOOL DISTRICT
08.2005 - 05.2008
Assistant Manager
Advance America
01.2003 - 01.2004
Reuse Technician
Johnson county dialysis
10.2002 - 01.2003
Debt Collector
People Auto Credit
03.2001 - 03.2002
Loan Processor/Collector
03.1997 - 03.2001
collector
Convergys, Toyota, Bank of America
Business clerical, General Studies
Excelsior
Southwest High School
- Microsoft Excel
- Cold Calling (10+ years)
- Cashiering (10+ years)
- Customer Service (10+ years)
- Medical Collection (4 years)
- Phone Etiquette
- Negotiation (10+ years)
- Cash Handling (10+ years)
- Typing (10+ years)
- Account Management (5 years)
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