Toj Vang
Saint Paul
Summary
Dynamic professional with a proven track record at Capital Realty Group, excelling in property management and customer service. Adept at enhancing tenant satisfaction through effective communication and meticulous record-keeping. Strong leadership skills complemented by attention to detail, ensuring compliance and operational efficiency in all tasks.
Overview
11
11
years of professional experience
Work History
Assistant Property Manager
Capital Realty Group
01.2026 - 02.2026
- Resolved tenant complaints regarding maintenance issues promptly, enhancing tenant satisfaction.
- Coordinated maintenance requests and scheduled vendor services.
- Assisted property manager with tenant inquiries and lease agreements.
- Maintained accurate records of tenant transactions, ensuring clarity in rent payments and late fee assessments.
- Cultivated professional relationships with residents through exemplary service, fostering a positive community atmosphere.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Conducted tours of vacancies with prospective tenants.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Explained policies and procedures to tenants and enforced rules.
Teacher Assistant
SPPS
08.2024 - 10.2025
- Work under the direction of a licensed teacher and/or other licensed instructional or nursing staff
- Prepared to support all students in the general education classroom, including those with 504 Plans or Individualized Education Plans (IEPs)
- Ensured daily schedule adherence to facilitate smooth instructional flow.
- Monitored and documented student behavior to identify trends and improve classroom management.
- Advise students and direct appropriate behavior.
- Tutor students in reading, language arts, spelling, mathematics, social studies, and other subjects.
- Guided students in utilizing workbooks and materials to enhance learning engagement.
- Review and correct student work.
- Assist in keeping daily student records.
- Supported teachers in managing checkout and check-in of educational materials and consumables.
- Managed and organized instructional materials such as books, flash cards, blocks, clocks, and rulers.
- Set up and take down equipment used in class.
- Created, copied, and organized materials for teachers and professional staff, including nurses, social workers, and counselors.
- Be comfortable using technology including iPads.
- Maintain displays and bulletin boards.
- Managed program registration and collected fees.
- Delivered messages and meals to various rooms.
- Supported the teacher in conducting low-organized games.
Automotive Sales Consultant
Walser Polar Chevrolet
10.2023 - 05.2024
- Assisted clients in vehicle selection, achieving high satisfaction and encouraging repeat business.
- Conducted consultations to enhance sales, resulting in increased dealership growth.
- Resolved customer issues, boosting satisfaction and loyalty.
- Efficiently process payments, streamlining customer experience.
- Guided new hires, enhancing team output and service quality.
- Collaborated across departments, improving operational efficiency.
- Ensured accurate documentation and compliance through meticulous management.
Service Runner
Maplewood Toyota
10.2014 - 08.2022
- Coordinated tenant move-ins and maintenance requests, enhancing response time and boosting resident satisfaction.
- Streamlined lease administration processes, reducing vacancy periods and increasing tenant retention.
- Implemented preventive maintenance schedules to reduce emergency repairs and lower operating costs.
- Managed vendor relationships and lease administration, ensuring timely renewals and minimizing vacancy periods.
Education
Bachelor of Art Degree - Asian and Middle Eastern Studies Subplan in Japanese Studies
University of Minnesota-Twin Cities
Minnesota05-2022
Associate in Arts -
Century Technical College
White Bear, Minnesota06-2019
Skills
- Lease administration
- Property management
- Attention to detail
- Compliance monitoring
- Data Entry
- Microsoft office
- Customer service
- Adaptability
- Leadership
- Effective communication
- Email and phone etiquette
- Interpersonal communication
Languages
- Hmong
- Japanese
- English
Websites
Timeline
Assistant Property Manager
Capital Realty Group
01.2026 - 02.2026
Teacher Assistant
SPPS
08.2024 - 10.2025
Automotive Sales Consultant
Walser Polar Chevrolet
10.2023 - 05.2024
Service Runner
Maplewood Toyota
10.2014 - 08.2022
Bachelor of Art Degree - Asian and Middle Eastern Studies Subplan in Japanese Studies
University of Minnesota-Twin Cities
Associate in Arts -
Century Technical College