Toleen Khalili
Houston,TX
Summary
Recent Biology graduate who is eager to learn new skills with hands-on clinical experience in patient care and healthcare operations. Attentive, diligent, and detail-orientated attitude developed by analytical laboratory experiences. Committed to contributing effectively within a hospital setting while pursuing opportunities for professional growth in the healthcare field. Passionate about enhancing patient experiences and improving operational efficiencies through dedicated service and collaboration.
Overview
4
4
years of professional experience
Work History
Optometric Assistant
Better Vision Cypress
Houston, TX
05.2022 - 01.2025
- Supported optometrists in delivering high quality patient care through pre-examination procedures and clinical assistance.
- Utilized EMR systems to maintain accurate patient documentation, insurance verification, and appointment scheduling for 25-50 patients daily.
- Conducted preliminary vision assessments using specialized diagnostic equipment, including autorefractors and tonometry devices.
- Coordinated referrals, patient follow-ups, rescheduling, and front office operations in a fast-paced clinical environment.
- Maintained compliance with HIPAA regulations and clinic policies regarding patient information and documentation.
- Aided in the selection of eyeglass frames that best suited each patients' face shape, style preferences, and prescription requirements.
- Educated patients on fundamental eye care practices, contact lens usage, and necessary follow-up treatment instructions.
Assistant Manager
Courtesy Limousine Services
Houston, TX
10.2020 - 12.2021
- Coordinated transportation reservations and scheduling through high-volume phone communications.
- Communicated with clients by phone to confirm bookings, provide updates, and resolve service inquiries professionally.
- Maintained accurate records of reservations, payments, and customer information with strong attention to detail.
- Managed dispatch scheduling and logistics to ensure timely arrivals and efficient operations.
- Assisted with daily operational management while delivering high-quality customer service.
Education
Bachelor of Science - Biology
University of Houston
Houston, TX05.2026
Skills
- Laboratory Safety & Compliance
- Patient Intake & Medical History Documentation
- Gel Electrophoresis, Paper Electrophoresis and SDS page
- Gram Stain, Streak plate, Spread plate & Pour plate
- Flourescent Microscopy
- DNA Extraction & Sample Preparation
- Aseptic Technique
- Electronic Medical Records (EMR) Systems
- Clinical Equipment Preparation & Sanitization
- HIPAA-Compliant Patient Data Handling
- Data Analysis & Record Management
- Bilingual Communication (English & Arabic)
Timeline
Optometric Assistant
Better Vision Cypress
05.2022 - 01.2025
Assistant Manager
Courtesy Limousine Services
10.2020 - 12.2021
Bachelor of Science - Biology
University of Houston