Detail-oriented leader with a sunny disposition along with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Punctual and accurate results for all tasks given.
Overview
3
years of professional experience
Work History
Marcus Alford - Northwestern Mutual Advisor
Administrative Assistant
04.2022 - Current
Job overview
Executed record filing system to improve document organization and management.
Managed over 100 calls per day scheduling meetings and conducting initial interviews with clients.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Used advanced software (Microsoft, Sales Force,) to prepare documents, reports, and presentations.
Updated reports, managed accounts, and generated reports for company database.
Reddy Urgent Care
Urgent Care Receptionist
04.2023 - Current
Job overview
Updated patient records with accurate, current insurance policy information which curated a 96% accuracy rate for Reddy.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Managed office bookkeeping with insurance billing and patient payments.
Placed new supply orders, managed inventory, and restocked clerical spaces.
Target
Order Fulfillment Associate
10.2020 - 10.2022
Job overview
Cross-trained existing employees to maximize team agility and performance.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Processed daily orders through multi-carrier manifest system.
Operated cash register for cash, check, and credit card transactions accurately and efficiently.
Education
Western Governors University
Salt Lake City
BBA from Human Resources Management
03.2024
University of North Georgia
Gainesville, GA
Associate of Science from Allied Health Communications
05.2019
Skills
Medical Billing and Collections
Data Imports
Bookkeeping
Advertising Techniques
MS Office Expertise
Administrative Support
Exceptional Interpersonal Communication
Quickbooks
Timeline
Urgent Care Receptionist
Reddy Urgent Care
04.2023 - Current
Administrative Assistant
Marcus Alford - Northwestern Mutual Advisor
04.2022 - Current
Order Fulfillment Associate
Target
10.2020 - 10.2022
Western Governors University
BBA from Human Resources Management
University of North Georgia
Associate of Science from Allied Health Communications