Toluwalase Olowookorun
Austin,TX
Summary
I am a Diligent customer service representative that brings top skills in customer service, data entry, and conflict resolution. additionally, I am also highly Recognized for resolving customer complaints and problems with integrity and professionalism to maintain customer satisfaction and retention. A motivated team player committed to contributing to company success goals.
Effective [maintenance crew member] with background tackling [equipment] repairs and routine maintenance. Lifts [80] pounds safely and effectively with strong adherence to safety protocols. many know me as a dedicated hard-working and task-focused person.
Overview
2
2
years of professional experience
Work History
Customer Care Service Representative
Walmart
03.2022 - 04.2023
- Interacted with customers to provide and process information in response to inquiries, concerns, and requests about services and products.
- Improved customer satisfaction by addressing and resolving complex issues in a timely manner.
- Balanced competing priorities to meet deadlines while maintaining exceptional customer care standards.
- Explored alternative solutions when handling customer complaints, resulting in increased retention rates.
Maintenance Crew Member
Kroger
02.2021 - 02.2022
- I followed the routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- I removed outdoor debris and yard clippings into receptacles to properly maintain the grounds.
- Followed safety precautions to avoid personal injury and provide a safe work environment.
Education
GED -
West Side High School
Houston, TX08.2022
Skills
- Inbound Customer Service
- Documentation and Reporting
- Product Education
- Customer Service
- groundskeeping knowledge
- Appliance Repair
- Mechanical Aptitude
- Safety Protocols
- Facilities Maintenance
- Team Collaboration
- Equipment Maintenance
Additional Information
I make my work environment safe and friendly, getting my tasks done and helping the company move forward positively are my number one priorities, additionally, time management is one of my acquired skills. I often like to offer my help to any struggling co-worker who might be unable to get their job done properly. constant researching, learning, and having a good work ethic are my strongest skills, I also have the necessary leadership experience and knowledge when working in a team
Timeline
Customer Care Service Representative
Walmart
03.2022 - 04.2023
Maintenance Crew Member
Kroger
02.2021 - 02.2022
GED -
West Side High School
Similar Profiles
Jimisha WattsJimisha Watts
Customer Service Desk Associate at WalmartCustomer Service Desk Associate at Walmart
Brittany TatumBrittany Tatum
Operations & Asset Protection Leader at WalmartOperations & Asset Protection Leader at Walmart
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Trenton PeckTrenton Peck
Front End Team Lead at WalmartFront End Team Lead at Walmart
Ileana MaldonadoIleana Maldonado
Babysitter at Neighbor/Family FriendBabysitter at Neighbor/Family Friend