Tolulope Shokoya
Summary
Detail-oriented and personable administrative support professional with experience in customer service, records organization, document management, and office support. Known for professionalism, strong communication, accuracy, and the ability to manage multiple tasks efficiently in fast-paced environments. Brings a welcoming demeanor, strong attention to detail, and a service-focused mindset well suited for a Front Desk Dental Receptionist role. EMT certified, with training that reflects responsibility, calmness, and care in supporting others.
Experienced with managing guest interactions and front desk operations. Utilizes effective communication to address and resolve guest concerns promptly. Strong understanding of hospitality protocols and maintaining a welcoming environment.
Work History
Disbursing Technician
3 Years 1 Month- Provide courteous and professional customer service while assisting individuals with questions and financial processes.
- Support budget management and timely reimbursement of government funds with accuracy and attention to detail.
- Use Power BI to analyze data and create reports for operational support and decision-making.
- Maintain organized records and complete tasks with timeliness, confidentiality, and professionalism.
- Communicate effectively with team members to support efficient daily operations.
- Manage multiple responsibilities while demonstrating reliability, punctuality, and strong time management.
Intern, Finance & Contract Departments
2 Months- Sorted, scanned, and organized files according to task order numbers to maintain accurate records.
- Assisted with identifying checks and payments in the FMPS system while supporting accurate documentation.
- Communicated with supervisors and coworkers regarding ongoing projects and priorities.
- Maintained an organized filing system for documents and contracts by PV numbers and company names.
- Supported administrative operations requiring accuracy, attention to detail, and professionalism.