Toluwalase Fadiminiyi
Chicago,IL
Summary
Adept Sales and Account Manager Professional with a demonstrated history of exceeding sales targets, enhancing customer retention by 35%, and achieving top customer satisfaction scores. Excels in problem-solving, critical thinking, and communication. Aspiring to bring these competencies to a Project Specialist role within a leading global sales operation.
Overview
10
10
years of professional experience
Work History
Executive Sales and Account Manager
Lakeshore Recycling Systems (LRS)
01.2023 - Current
- Spearhead new business acquisition across commercial, industrial, and recycling sectors, consistently exceeding monthly and quarterly revenue targets through a combination of strategic prospecting, cold outreach, and solution-based selling.
- Increased account revenue by 25–35% year-over-year through upselling and cross-selling company services.
- Serve as the primary point of contact for assigned clients, also build strong, long-term relationships and trust with customers.
- Consistently exceeded quarterly sales targets by 15–20% through consultative selling and market analysis.
- Serve as a bridge between inside and outside sales teams by combining high volume lead generation with hands-on field engagements, presentations, and executive-level client pitches.
- Collaborated with marketing and operations teams to launch 5+ targeted sales campaigns annually, driving a 20% increase in lead conversion.
- Conduct in-depth market research and leverage Salesforce CRM to manage pipelines, document sales activity, and track team performance metrics for continuous improvement.
- Negotiated and closed contracts valued between $80K–$300K, ensuring strong profit margins and long-term partnerships
- Collaborate with leadership to refine pricing strategies, forecast regional growth, and identify gaps or opportunities within vertical markets such as construction and brokerage.
- Improved customer satisfaction scores to 92%+ by resolving client issues quickly and delivering tailored business solutions.
- Represent LRS at industry events, chamber meetings, and trade shows, elevating brand awareness while nurturing long-term customer relationships.
- Recognized for balancing individual sales performance with team development, contributing to both frontline revenue and sustainable talent growth within the sales department.
- Champion a customer-first sales approach aligned with LRS’ commitment to sustainability, ensuring client satisfaction, retention, and upsell opportunities through total waste stream solutions.
Sales Manager
Leader Automotive Group
06.2019 - 01.2023
- Enhanced sales by 30% through customer-focused service solutions.
- Boosted customer retention by 25% with quick resolution of concerns and tailored service adjustments.
- Surpassed sales goals with 30-40 transactions monthly, significantly above the company average.
- Increased efficiency by 15% with effective CRM system utilization for optimized customer follow-up.
- Drove new business strategies, adding over 100 new accounts and improving client satisfaction by 20%.
- Implemented a sales staff training program, improving team sales performance by 40% within their first year.
- Coordinated with marketing to introduce a digital campaign, raising lead generation by 35%.
- Negotiated partnerships with two major automotive brands, increasing product offerings and sales by 15%.
- Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 30%.
Sales Representative
ADT Home Security
01.2017 - 04.2019
- Drove a 40% growth in new business by delivering targeted sales presentations to both residential and commercial clients.
- Exceeded sales quotas by 20% monthly, through effective deal closings and strategic upselling of services.
- Fostered strong customer relationships, maintaining a 95% satisfaction rate with exceptional support and engagement.
- Enhanced sales process efficiency by 25% through collaborative best-practice sharing with the team.
- Pioneered a referral program that increased customer base by 15%, significantly boosting overall market penetration.
- Led the adoption of a new digital tool for customer engagement, which increased lead conversion rates by 10%.
- Acted as a liaison between sales, marketing, and operations to align messaging, streamline processes, and ensure a unified approach to customer acquisition and retention.
Logistics Coordinator
Crossroad Courier
02.2016 - 01.2017
- Ensured a 98% on-time delivery rate, coordinating effective shipment schedules and logistics.
- Cut inventory discrepancies by 50% through detailed record-keeping and proactive discrepancy resolution.
- Improved operational communication, reducing logistical issues by 20% and enhancing team efficiency.
- Reduced transportation costs by 15%, contributing to significant cost savings for the company.
- Led a cross-functional project team to redesign the supply chain process, which reduced delivery times by 25% and increased customer satisfaction.
- Introduced a real-time tracking system for shipments, enhancing transparency and reducing lost shipment incidents by 40%.
- Developed and maintained strong relationships with vendors, ensuring competitive pricing and reliable service.
- Coordinated with logistics and supply chain teams to ensure on-time and cost-effective delivery of goods and services.
- Coordinated and managed team travel arrangements, scheduling and logistics.
Education
Bachelor of Technology - Environmental Biology
Ladoke Akintola University of Technology
Nigeria08.2012
Skills
- Advanced proficiency in CRM systems and database management for optimized customer relationship handling
- Exceptional negotiation skills, with a proven record of closing sales and fostering client retention
- Strong leadership and team management abilities, enhancing team performance and motivation
- Superior verbal and written communication skills, enabling effective negotiation and client presentations
- Strategic and analytical thinking for effective sales planning and market analysis
- Comprehensive computer literacy, proficient in Microsoft Office Suite and familiar with various operating systems
- Adaptability and flexibility, capable of quickly adjusting strategies in dynamic market conditions
- Time management and prioritization, ensuring productive workflow and meeting critical deadlines
- Collaboration and team-building skills, fostering a positive work environment and enhancing team cohesion
- In-depth knowledge of digital marketing strategies, including SEO and social media marketing, to drive lead generation
Accomplishments
Recognized as a Top 10% Sales Performer for exceeding revenue targets and expanding key accounts.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Sales and Account Manager
Lakeshore Recycling Systems (LRS)
01.2023 - Current
Sales Manager
Leader Automotive Group
06.2019 - 01.2023
Sales Representative
ADT Home Security
01.2017 - 04.2019
Logistics Coordinator
Crossroad Courier
02.2016 - 01.2017
Bachelor of Technology - Environmental Biology
Ladoke Akintola University of Technology
AWARD & RECOGNITION
Toyota Certified Professional., Top sales Consultant 3 years in a row.