Tom Cook
Willard,OH
Summary
Results-driven account manager with strong skills in customer relationship management and sales forecasting. Proven ability to develop proposals and provide technical support, enhancing client satisfaction and retention.
Overview
26
26
years of professional experience
Work History
Account Manager, Inside Sales
Ag Info Tech
Fredericktown, Ohio
06.2022 - 08.2026
- Led sales planning and account management efforts to expand existing accounts and establish new sales accounts.
- Managed client accounts to enhance satisfaction and retention rates through proactive engagement.
- Prepared tailored proposals for new business opportunities that directly addressed client requirements.
- Participated in trade shows and industry events to build networks with potential customers.
- Provided technical support to customers on product and service inquiries.
Equipment Technology Lead
Sunrise Cooperative
Attica , OH
02.2002 - 06.2022
- Provided mentorship to junior staff on best practices in technology implementation.
- Managed equipment inventory and ensured proper storage and maintenance procedures.
- Developed training programs for staff on equipment handling and maintenance procedures.
Customer Service Representative
Polen Implement
Elyria, Ohio
08.2000 - 02.2002
- Resolved customer complaints through effective communication and problem-solving skills.
- Assisted customers with product inquiries and order placements effectively.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Seneca East
Attica, OH05-1991
Skills
- Account management
- Customer relationship management
- Sales forecasting
- Proposal development
- Technical support
- Networking events
Accomplishments
- Outstanding Sales Achievement from Precision Planting FY 2021
Timeline
Account Manager, Inside Sales
Ag Info Tech
06.2022 - 08.2026
Equipment Technology Lead
Sunrise Cooperative
02.2002 - 06.2022
Customer Service Representative
Polen Implement
08.2000 - 02.2002
High School Diploma -
Seneca East