Summary
Overview
Work History
Education
Skills
References
Timeline
Bartender

Tom Gall

Duluth,MN

Summary

Enthusiastic restaurant, bar, and sales professional with extensive beer and beverage product knowledge. A Solid background in team leadership and business decision making. 15+ years in the field with a strong desire to drive company success. Service-oriented with experience developing relationships. Talented multitasker with a motivational leadership style and skilled in building new network connections, promoting products, and expanding business.

Overview

19
19
years of professional experience

Work History

Bartender

Clyde Iron Works
Duluth, MN
09.2019 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Served high customer volumes during special events, nights and weekends.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Old Chicago Pizza And Taproom
Duluth, MN
10.2015 - 07.2019
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Consistently used suggestive selling techniques.
  • Maintained full knowledge of beverage lists and promotions.
  • Served each guest courteously, quickly and efficiently.
  • Maintained a consistent, regular attendance record.
  • Upheld strict cash handling procedures.
  • Waited on multiple customers at the bar and throughout the entire restaurant.
  • Trained new bartenders on all aspects of the job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Behavioral Health Specialist

Interim Health Care
Duluth, MN
11.2014 - 01.2016
  • Created documentation, including progress reports, assessments and charting within required time frames.
  • Trained new staff on symptoms management and intervention strategies for clients with various behavioral issues.
  • Intervened in crisis situations to protect residents and others.
  • Worked with residents on strategies to promote self-sufficiency.
  • Offered constructive feedback and contributed ideas at weekly staff meetings.
  • Provided emotional support while with residents to develop long term plans and goals.
  • Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.

Bartenter

Bucktales Bar
Superior, WI
08.2009 - 08.2014
  • Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.
  • Received, inspected and logged all products for accuracy of shipment, temperature and quality.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Offered enthusiastic and personable service to all customers.

F-16 Electrical And Environmental Systems Maintainer

Minnesota Air National Guard
Duluth, MN
06.2007 - 06.2013
  • Completed preventative and reparative maintenance on aircraft electrical and environmental systems.
  • Operated support equipment, including flight line vehicles, as needed.
  • Maintained all aircraft in accordance with organizational maintenance requirements.
  • Maintained an orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
  • Removed and installed aircraft subsystem assemblies such as generators, heating and cooling components, ducting, wiring,  mechanical flight control, landing gear, and cockpit switches, etc.
  • Complete all paperwork requirements for each task, including recording maintenance actions in aircraft logbooks.

Education

Associate of Arts - Nursing

Wisconsin Indianhead Technical College
Superior, WI

Skills

  • Knowledge of craft and microbrews
  • Engaging personality
  • Friendly demeanor
  • Customer service
  • Interpersonal skills
  • Promotional understanding
  • Highly reliable
  • Relationship building

References

References available upon request.

Timeline

Bartender

Clyde Iron Works
09.2019 - Current

Bartender

Old Chicago Pizza And Taproom
10.2015 - 07.2019

Behavioral Health Specialist

Interim Health Care
11.2014 - 01.2016

Bartenter

Bucktales Bar
08.2009 - 08.2014

F-16 Electrical And Environmental Systems Maintainer

Minnesota Air National Guard
06.2007 - 06.2013

Associate of Arts - Nursing

Wisconsin Indianhead Technical College

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Tom Gall