Tom Lewis
St. Albans,Vermont
Summary
Experienced security officer with exceptional attention to detail and strong intuition. Diligently observes and protects physical, monetary, and personnel assets. Implements effective policies and action plans for success and optimal team performance. Demonstrated expertise in training team members on standard protocols for patrolling large crowds, contributing to a proven track record of maintaining safety and security.
Overview
49
49
years of professional experience
Work History
Security Officer
University of Vermont Medical Center & UHC Security
08.2001 - 05.2024
- Traffic control, surveillance of all buildings, fire patrol, respond to all security calls, check all parking lots, issue parking tickets as needed.
- Completed mandatory testing each year
- Patient control in emergency department
- Conducted regular patrols of key areas to spot and control security concerns.
- Greeted patient's professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors in emergency department
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Self Employed as Cable TV installer
St. Albans Cable TV
12.1999 - 07.2001
- St. Albans Vermont
- Maximized system longevity through thorough inspections of wiring, grounding connections, and hardware components during routine maintenance visits.
- Safeguarded customer privacy by adhering to strict confidentiality policies when accessing account information and entering private residences.
- Boosted customer retention rates with timely and effective resolution of technical issues.
- Improved customer satisfaction by efficiently installing and configuring cable TV systems.
Acting Supervisor
Guardmark, Ben & Jerry's
09.1999 - 12.1999
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Oversaw team of security officers and managed scheduling and performance evaluations including training new staff.
Screener
International Total Services
09.1999 - 12.1999
- Screening of pre-boarding passengers and luggage with X-ray machine & metal detector.
- Passed mandatory ten-year background check.
Contracted Cable Television Installer
Self Employed
02.1999 - 08.1999
- Installed cable lines from pole to house in Burlington, Milton, Middlebury, & Swanton Vermont and Newark, Maryland.
Cable TV Line Technician
Lake Champlain Cable TV
07.1991 - 01.1999
- Cable installer, maintain cable along street, install new cable from street to home, pre-wire homes
- Inspected all products for quality and optimum performance.
- Reduced errors with thorough quality assurance checks during assembly operations.
- Installed wiring, cabling and networking hardware on customer premises.
- Responded to service requests during business hours.
Sargent
Advance Security Company
12.1986 - 06.1991
- Acting supervisor, coordinated escort of non-striking employees through picket lines, protection of property during the strike.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
Police Officer
University of Arizona Police Department/E Speedway
03.1981 - 08.1981
- Foot patrol, checking campus for fires, vandalism, suspicious activity, safety/fire hazards, crowd control, surveillance at public events, respond to alarms, dispatch calls, decide what action to take based on the situation, keep a log of activities of all shifts to report to supervisor.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Airport Police
City Of Burlington
01.1975 - 02.1981
- Police Officer, traffic control, surveillance of screening area when aircraft is at loading gate, investigate all unusual or suspicious activity, daily runway checks- report condition to the tower and airlines.
Education
High School Diploma -
Lake of Two Mountains High School
Quebec, Canada08.1960
Canadian Army
Sylvania Technical School
Vermont Police Academy
Vermont Police Academy
International Association For Hospital Security
University Of Arizona Basic Security Academy
Skills
- Report Writing
- General security
- Superior customer service
- Surveillance
- Relationship building and management
- Visitor tracking and screening
- Threat Assessment
- Document Management
- Staff Management
- Threat Management
- Security Equipment Operation
- Personnel screening
- Work ethic
- Workplace Safety
- Verbal and written communication
- Reliability
- Punctuality
- Security procedures knowledge
- English fluency
- Perimeter security
- Knowledge of supervisory concepts
- Legible report writing
- Honest and Dependable
- Responsible
- Active Listening
Phone
Home:617-237-5215
Cell: 802-399-0856
Birthdate
May 4th, 1942
Birthplace
Muirkirk, Scotland
Timeline
Security Officer
University of Vermont Medical Center & UHC Security
08.2001 - 05.2024
Self Employed as Cable TV installer
St. Albans Cable TV
12.1999 - 07.2001
Acting Supervisor
Guardmark, Ben & Jerry's
09.1999 - 12.1999
Screener
International Total Services
09.1999 - 12.1999
Contracted Cable Television Installer
Self Employed
02.1999 - 08.1999
Cable TV Line Technician
Lake Champlain Cable TV
07.1991 - 01.1999
Sargent
Advance Security Company
12.1986 - 06.1991
Police Officer
University of Arizona Police Department/E Speedway
03.1981 - 08.1981
Airport Police
City Of Burlington
01.1975 - 02.1981
High School Diploma -
Lake of Two Mountains High School
Canadian Army
Sylvania Technical School
Vermont Police Academy
Vermont Police Academy
International Association For Hospital Security
University Of Arizona Basic Security Academy
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