Tomas Baker
Lepharis
Pleasant View,TN
Summary
Extraordinary leader and problem solver looking to transition from successful career in military to Cloud Engineering industry. Calm under pressure with superior time management and conflict resolution skills.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Network Technician II
Music City Center
06.2021 - 04.2023
- Spearheaded integration of cloud infrastructure at the Music City Center, overseeing cabling installations and data drop setups to ensure seamless connectivity with cloud services, showcasing proficiency in cloud architecture design and implementation.
- Orchestrated design and deployment of three servers compliant with Windows Server 2016,2019, 2022 standards, along with Linux for pivotal testing core business services in cloud environments. Demonstrated expertise in cloud platform management and infrastructure as code (IaC) practices.
- Managed and optimized diverse cloud infrastructure leveraging Azure and AWS platforms, implementing automation and orchestration tools to enhance scalability, reliability, and security. Demonstrated proficiency in cloud-native services and resource optimization techniques.
- Provided mentorship and training to junior IT colleagues on cloud architecture, DevOps practices, and deployment methodologies, fostering collaboration and knowledge sharing within the team.
- Implemented network segmentation, traffic routing optimization, and stringent security protocols to enhance cloud infrastructure efficiency and resilience. Demonstrated expertise in cloud network architecture design and optimization, contributing to improved system performance and risk mitigation strategies.
Military Police
Military Police Company
01.2016 - Current
- Patrolled base facilities and housing of a battalion of troops to deter crime, monitor activities, and provide force protection for different military installations while leading a small five-person squad
- Streamlined operational efficiencies, implementing process improvements relating to law enforcement, criminal investigations, physical security and military police development, health, welfare, and safety during the 2020 presidential debate in Tennessee
- Orchestrate as a fireteam of 5 members during situational training exercises and basic dismounted battle drills while also information gathering for leadership
- Observed suspicious people, situations, and activities during the Presidental debate 2020 in Nashville, TN, conducting the mission with a platoon size element leading two individual squads
- During Hurricane Florence, the Tennessee National Guard was activated to relieve the South Carolina Guard personally by supporting and restoring peace
- While also assisted with organizing a safe shelter for those in need of assistance by providing food, water, and a roof overhead
- During the mid-months of 2020, was a part of a COVID-19 operation for the Tennessee National Guard Joint Task Force with the Airforce to conduct testing and provide security for testing sites across Tennessee, resulting in the state quell the spread of the first string of the pandemic
- The combination of both branches resulted in the most significant response force to help combat the virus.
Service Desk Agent
SAIC
11.2019 - 04.2021
- Loaded software, granted permissions, and configured hardware for different government employees and Executives
- Coordinating with other departs for installing services via the Software Center for Federal agencies
- Retained existing clients and developed 200+ new accounts using Active Directory tools by extending the high quality and efficient support service for HHS (Health and Human Services)
- Responded and dealt with high ticket traffic (nearly 150+ tickets a day) with a team of four for end-user support requests and guiding people through basic troubleshooting tasks
- Set up new accounts for users, reset passwords, and set up access to servers and file management software by coordinating with two other departments for HHS.
Education
Computer Science - Network and System Administration
Hussian College - Clarksville (Formerly Daymar College)
Clarksville, TN 01.2016 - 12.2018
Skills
Patch Management and Software Updates
Network Security (Firewalls, IDS/IPS, VPNs)
Wireless Networking (WLAN Standards, Wireless Security)
Software-Defined Networking (SDN)
Troubleshooting and Problem-Solving
Monitoring and Logging (Azure Monitor)
SolarWinds
Cisco Meraki
Network Devices (Routers, Switches, Firewalls)
System Administration (Windows Server, Linux)
Active Directory Management
Patch Management and Software Updates
Hardware Inventory Management
Timeline
Network Technician II
Music City Center
06.2021 - 04.2023
Service Desk Agent
SAIC
11.2019 - 04.2021
Computer Science - Network and System Administration
Hussian College - Clarksville (Formerly Daymar College)
01.2016 - 12.2018
Military Police
Military Police Company
01.2016 - Current