Tomas Garcia
Melbourne,FL
Summary
Dedicated sales expert with strong closing talents and a focus on customer satisfaction. Proven track record in vehicle sales, utilizing extensive product knowledge and CRM tools to exceed sales targets.
Overview
2
2
Languages
1
1
Certification
39
39
years of professional experience
Work History
Salesperson
Kelly Ford
Melbourne, FL
04.2024 - 08.2026
- Conducted vehicle demonstrations to showcase features and benefits.
- Processed sales transactions accurately and efficiently at the point of sale.
- Developed and implemented strategies to meet sales quotas.
- Generated new business opportunities through cold calling campaigns.
- Assisted customers in selecting vehicles based on needs and preferences.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Provided personalized service to build relationships with customers.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Resolved customer complaints promptly and efficiently.
- Maintained up-to-date knowledge of automotive products and industry trends.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Participated in trade shows and sales events to promote products.
- Negotiated deals and handled complaints or objections.
- Prepared and delivered appropriate presentations on products and services.
- Produced sales documents, finalized deals and filed records.
Sales person
Mike Erdman Nisan
Cocoa, Florida
12.2021 - 01.2024
- Developed key customer relationships to increase sales.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Assisted customers in selecting appropriate products or services for their needs.
- Assisted customers in selecting vehicles that meet their needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Negotiated deals and handled complaints or objections.
- Addressed customer inquiries and resolved issues promptly and effectively.
- Resolved customer complaints promptly and efficiently.
Sales Person
Gary Yeomans Ford Lincoln
Palm Bay, Florida
10.2020 - 11.2021
- Assisted customers in selecting vehicles that matched their needs and preferences.
- Maintained up-to-date knowledge of vehicle features and promotions for effective sales.
- Conducted test drives to demonstrate vehicle capabilities and enhance customer experience.
- Built rapport with clients to foster long-term relationships and repeat business.
- Processed paperwork efficiently to ensure smooth transaction completion for customers.
- Utilized CRM software to manage leads, track interactions, and streamline follow-ups.
- Resolved customer complaints promptly and efficiently.
- Provided after-sales support to address customer inquiries and resolve issues promptly.
Salesperson
Wayne Ford
Wayne, NJ
01.1999 - 11.2020
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted vehicle demonstrations to showcase features and benefits.
- Processed sales transactions accurately and efficiently at the point of sale.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Resolved customer complaints promptly and efficiently.
- Maintained up-to-date knowledge of automotive products and industry trends.
- Developed knowledge of financing options to assist customers effectively.
- Advised customers on the latest product features and benefits.
- Generated new business opportunities through cold calling campaigns.
B2B Sales Consultant
BJ's Wholesale
East Rutherford, New Jersey
05.1998 - 01.1999
- Prospected new opportunities by identifying promising commercial customers and qualifying leads.
- Facilitated negotiations between BJ's Wholesale and business customers for contract agreements.
- Conducted market research to identify potential customers and new business opportunities.
- Coordinated product demonstrations to showcase new offerings to clients.
- Maintained accurate records of customer interactions using CRM software tools.
- Resolved customer complaints promptly through effective problem solving techniques.
- Participated in team meetings to discuss strategies for increasing sales volume and improving customer satisfaction levels.
- Attended industry events, conferences and trade shows to stay up-to-date with the latest trends in B2B sales.
- Negotiated contracts with vendors for optimal terms and conditions.
- Developed strong relationships with suppliers in order to ensure timely delivery of products and services at competitive prices.
- Developed promotional materials such as brochures, flyers, emails to increase brand awareness among prospects.
Retail Sales Associate Cashier
Athleisure food
Paterson, New Jersey
04.1987 - 11.1998
- Operated cash register and processed customer transactions efficiently.
- Handled product returns and exchanges according to store policies.
- Collaborated with team members to restock shelves and display merchandise.
- Monitored inventory levels and reported shortages to management regularly.
- Greeted customers and provided excellent customer service.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Organized merchandise in the store for easy access by customers.
- Answered phone calls promptly with a professional demeanor.
- Verified that all prices were accurate before ringing up purchases.
- Scanned items and checked pricing on cash register for accuracy.
Education
High School Diploma -
Technology of Caribe
Colombia12-1983
Skills
- Product demonstration
- Sales negotiation
- Cold calling
- Lead generation
- Sales closing techniques
- Closing techniques
- Contract negotiation
- Automotive financing
- CRM software utilization
- CRM software proficiency
- Inventory management
- Problem solving
- Effective communication
- Presentation skills
- Customer care
- Profit generation
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- ford, Nissan certified sales consultant
Accomplishments
- Salesman of the year at Wayne Ford 2000,2002,2003
Timeline
Salesperson
Kelly Ford
04.2024 - 08.2026
Sales person
Mike Erdman Nisan
12.2021 - 01.2024
Sales Person
Gary Yeomans Ford Lincoln
10.2020 - 11.2021
Salesperson
Wayne Ford
01.1999 - 11.2020
B2B Sales Consultant
BJ's Wholesale
05.1998 - 01.1999
Retail Sales Associate Cashier
Athleisure food
04.1987 - 11.1998
High School Diploma -
Technology of Caribe