Tomas Higa
Upland,CA
Summary
Accomplished Restaurant Manager blending operational management with staff development and guest-focused service. Proven track record in budget forecasting and variance analysis to enhance financial performance. Dedicated to creating memorable dining experiences through innovative menu curation and exceptional team training.
Overview
5
5
years of professional experience
Work History
Assistant General Manager/Marketing Manager
Eureka!
Claremont
08.2023 - Current
- Oversaw daily operations of top-performing location, ensuring high standards in service and efficiency.
- Achieved financial objectives by forecasting needs, preparing budgets, and analyzing variances.
- Analyzed variances to inform budgeting decisions and improve financial performance.
- Balanced operational efficiency with commitment to superior service to support long-term profitability goals.
- Provided strategic insights during discussions and formal reviews with leadership to influence decision-making.
- Engaged in strategic planning sessions to identify opportunities for enhancing restaurant operations and growth.
- Maintained restaurant's reputation as a local favorite for craft dining through exceptional guest service.
- Mentored junior managers to cultivate a culture of growth and professional development.
Restaurant Curator/Corporate Trainer
STK Steakhouse
Westwood
01.2022 - 07.2023
- Designed seasonal menus with high-quality ingredients and distinctive flavor profiles to elevate dining experiences.
- Developed educational materials on food pairings and culinary techniques to enhance staff knowledge and service quality.
- Trained team members on menu details and service standards for guest interactions.
- Presented and explained plating styles, garnishes, ingredients, and preparation methods.
- Researched and sourced premium wines to enhance menu offerings.
- Established strong rapport with VIP members, personalizing service to elevate their overall dining experience.
- Captained large private dinner parties both on-site and off-site, ensuring seamless execution.
Trainer/Bartender/ Banquet Server
Buca Di Beppo
Claremont
08.2021 - 08.2023
- Created innovative cocktail menus to attract diverse clientele.
- Introduced guests to ordering style, improving guest satisfaction and overall dining experience.
- Memorized drink and food orders for large parties of over forty guests to ensure accuracy and efficiency.
- Organized keg room, streamlining inventory management for faster service.
Education
B.S - Hospitality Management
Cal Poly Pomona
Pomona, CA09-2022
Skills
- Operational management
- Financial oversight
- Culinary innovation
- Vendor management
- Strategic planning
- Operational events
- Team leadership and development
- Guest service
- Conflict resolution
Timeline
Assistant General Manager/Marketing Manager
Eureka!
08.2023 - Current
Restaurant Curator/Corporate Trainer
STK Steakhouse
01.2022 - 07.2023
Trainer/Bartender/ Banquet Server
Buca Di Beppo
08.2021 - 08.2023
B.S - Hospitality Management
Cal Poly Pomona