Tomasa Rivera
Ramona,CA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Floor Associate
Ross Dress for Less
13630 Poway Rd. 92064
08.2023 - 06.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visually appealing sales floor through effective merchandising and stock organization.
- Managed inventory levels by conducting regular stock counts and replenishing merchandise as needed.
- Collaborated with team members to ensure timely execution of promotional displays and seasonal setups.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Cashier
Mananas Mexican Food
1137 Main St. Ramona CA,92065
06.2020 - 08.2023
- Processed customer transactions efficiently using cash register systems.
- Maintained accurate cash drawer by reconciling daily sales reports.
- Assisted customers with menu selections, enhancing overall dining experience.
- Collaborated with team members to uphold cleanliness and organization standards.
- Trained new staff on point-of-sale procedures and customer service protocols.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Team Leader Manager
Jack in the Box
1056 Main St. Ramona CA,92065
10.2021 - 10.2022
- Oversaw daily operations to ensure quality service and efficient workflow.
- Trained and mentored new team members on company standards and procedures.
- Implemented process improvements that enhanced customer satisfaction and reduced wait times.
- Managed inventory control, ensuring optimal stock levels and minimizing waste.
- Coordinated team schedules to optimize staffing and maintain service efficiency.
- Conducted performance evaluations, providing feedback to enhance team productivity.
- Led employee relations through effective communication, coaching, training, and development.
Education
Medical Assistant Diploma - Medical
UEI College
Oceanside, CA08-2025
Skills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- OSHA guidelines
- Medical Terminology
- Venipuncture procedures
- Patient prep& Set up
- H&P examinations
- Capillary procedures
- Wound care
- Medical Asepsis & sterilization
- Medication Administration
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
Certification
Certifications: HIPPA & CPR
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Floor Associate
Ross Dress for Less
08.2023 - 06.2024
Team Leader Manager
Jack in the Box
10.2021 - 10.2022
Cashier
Mananas Mexican Food
06.2020 - 08.2023
Medical Assistant Diploma - Medical
UEI College