Dedicated waitress with strong customer service skills, enhancing dining experiences through effective communication and problem-solving. Experienced in training new staff and maintaining high standards of cleanliness.
Overview
14
14
years of professional experience
Work History
waitress
Birimigham Deli
Detroit, Michigan
09.2020 - 10.2025
Provided excellent customer service in a fast-paced deli environment.
Took and processed food and beverage orders accurately and efficiently.
Maintained cleanliness and organization of dining and service areas to create a welcoming environment.
Collaborated with kitchen staff to streamline order preparation and ensure timely service.
Handled cash transactions and processed payments at the register effectively.
Resolved customer complaints professionally to improve overall satisfaction and loyalty.
waitresss
Olympic grill
Detroit, Michigan
06.2011 - 03.2020
Delivered exceptional customer service, enhancing overall dining experiences for guests.
Took orders accurately and communicated with kitchen staff effectively.
Trained new staff on service standards and procedures, ensuring consistent quality of service.
Collaborated with team members to ensure smooth operations daily.
Built positive relationships with regular customers, fostering a welcoming atmosphere.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Assisted other wait staff members in times of heavy customer traffic.
Took orders for food and drinks and delivered them to guests.
cna
Fairlane Rehabilation Center
Detroit, Michigan
08.2017 - 12.2019
Supported residents in daily living activities and personal hygiene, enhancing their comfort and dignity.
Monitored vital signs and reported changes to nursing staff.
Ensured cleanliness and safety in resident living areas, promoting a healthy environment.
Accurately documented patient care and progress, facilitating effective communication with healthcare team.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Reported changes in patient conditions to registered nurse or physician.