Summary
Overview
Work History
Education
Skills
Timeline
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Tomaya Young

Detroit,MI

Summary

Dedicated waitress with strong customer service skills, enhancing dining experiences through effective communication and problem-solving. Experienced in training new staff and maintaining high standards of cleanliness.

Overview

14
14
years of professional experience

Work History

waitress

Birimigham Deli
Detroit, Michigan
09.2020 - 10.2025
  • Provided excellent customer service in a fast-paced deli environment.
  • Took and processed food and beverage orders accurately and efficiently.
  • Maintained cleanliness and organization of dining and service areas to create a welcoming environment.
  • Collaborated with kitchen staff to streamline order preparation and ensure timely service.
  • Handled cash transactions and processed payments at the register effectively.
  • Resolved customer complaints professionally to improve overall satisfaction and loyalty.

waitresss

Olympic grill
Detroit, Michigan
06.2011 - 03.2020
  • Delivered exceptional customer service, enhancing overall dining experiences for guests.
  • Took orders accurately and communicated with kitchen staff effectively.
  • Trained new staff on service standards and procedures, ensuring consistent quality of service.
  • Collaborated with team members to ensure smooth operations daily.
  • Built positive relationships with regular customers, fostering a welcoming atmosphere.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Took orders for food and drinks and delivered them to guests.

cna

Fairlane Rehabilation Center
Detroit, Michigan
08.2017 - 12.2019
  • Supported residents in daily living activities and personal hygiene, enhancing their comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff.
  • Ensured cleanliness and safety in resident living areas, promoting a healthy environment.
  • Accurately documented patient care and progress, facilitating effective communication with healthcare team.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Reported changes in patient conditions to registered nurse or physician.

Education

Middleton Realestate Inc
Novi, MI
04-2020

Cna Ceritfacation - CENA

Wayne Metro Medical School
Wayne, MI
03-2001

High School Diploma -

Northwestern High School
Detroit, MI
06-1997

Skills

  • Customer service
  • Order accuracy
  • Payment processing
  • Kitchen collaboration
  • Cleanliness standards
  • Customer relationship management

Timeline

waitress

Birimigham Deli
09.2020 - 10.2025

cna

Fairlane Rehabilation Center
08.2017 - 12.2019

waitresss

Olympic grill
06.2011 - 03.2020

Middleton Realestate Inc

Cna Ceritfacation - CENA

Wayne Metro Medical School

High School Diploma -

Northwestern High School
Tomaya Young