Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tomba Green

Houston,TX

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Overview

21
21
years of professional experience
4032
4032
years of post-secondary education
1
1
Certification

Work History

Caregiver

Texas Quality One Medical Service
Houston, Tx
04.2017 - 12.2024
  • Assisted clients with daily living activities and personal care needs.
  • Monitored client health and reported changes to healthcare professionals.
  • Implemented care plans tailored to individual client requirements.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medications as prescribed and tracked adherence accurately.
  • Maintained cleanliness and safety in living environments for clients.
  • Coordinated transportation for medical appointments and social outings.
  • Communicated effectively with families to update on client status and needs.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Laundered clothing and bedding to prevent infection.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Followed care plan and directions to administer medications.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Accompanied clients to social events such as movies or plays.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Educated families about available resources for home health care services in the local community.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Coordinated transportation services for clients when necessary.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Maintained detailed records of services performed on clients.
  • Drove clients to doctors' appointments and social outings.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Consulted with client care team to continually update care plans.
  • Contributed to case reviews of client status and progress.
  • Instructed family members on how to provide bedside care.
  • Partnered with registered nurses and physiotherapists to provide care to patients.

Retail Associate

Forever 21
Houston, TX
03.2018 - 06.2019
  • Assisted customers with product selection and provided personalized service.
  • Maintained store organization and ensured merchandise displays were attractive.
  • Operated cash register and processed transactions efficiently and accurately.
  • Stocked shelves and replenished inventory to meet customer demand.
  • Collaborated with team members to create a positive shopping environment.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Participated in visual merchandising to enhance brand presentation in-store.
  • Trained new associates on store policies, procedures, and customer service standards.
  • Operated cash register to process payments from customers.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Greeted customers and provided excellent customer service.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
  • Organized backroom storage areas for efficient access to merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed payments and handled exchanges, returns and refunds according to company policy.
  • Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
  • Assisted with special projects such as reorganizing the store layout or launching new products.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Engaged with customers to determine appropriate items to fit needs.
  • Performed price checks on items requested by customers.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Resolved customer complaints in a professional manner.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Conducted regular stock counts to verify accuracy of inventory records.

Backroom Associate

HomeGoods
Houston, TX
03.2017 - 05.2018
  • Organized merchandise in backroom for efficient access and inventory management.
  • Received and processed incoming shipments, ensuring accurate stock levels.
  • Maintained cleanliness and safety standards in backroom and storage areas.
  • Collaborated with team members to optimize workflow and reduce clutter.
  • Assisted in inventory counts, verifying items against shipping documents.
  • Utilized warehouse equipment for transporting and handling merchandise safely.
  • Trained new associates on backroom procedures and safety protocols.
  • Managed product returns, ensuring proper documentation and restocking procedures.
  • Assisted in unloading and stocking merchandise from delivery trucks.
  • Collaborated with team members to ensure efficient workflow within the department.
  • Restocked shelves with new merchandise as needed.
  • Provided customer service support when needed on the sales floor.
  • Kept stockroom clean and neat for maximum productivity.
  • Organized backroom according to store policies and procedures.
  • Ensured all safety regulations were followed while performing duties.
  • Sorted merchandise into designated areas for storage or shipment.
  • Examined product quality prior to its placement on shelves or racks.
  • Participated in physical inventories as required by company policy.
  • Ensured accurate pricing of items by verifying information against labels and tickets.
  • Performed inventory counts of products in the backroom.
  • Retrieved requested items from backroom inventory promptly and accurately.
  • Operated material handling equipment such as pallet jacks, forklifts and hand trucks safely and efficiently.
  • Processed returns quickly and accurately according to company policy.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Verified incoming shipments against invoices for accuracy.
  • Participated in store recovery to keep merchandise displays neat and organized.
  • Inspected outgoing shipments for damages or defects before shipment.
  • Reported any discrepancies between invoices and actual shipped items to management immediately.
  • Adhered to all company guidelines regarding shrink control measures.
  • Coordinated with management to identify and resolve inventory discrepancies.
  • Participated in periodic inventory audits to verify stock quantities.
  • Assisted in setting up displays and promotional materials in the store.
  • Facilitated the return process for damaged or defective products.
  • Collaborated with sales floor associates to replenish merchandise as needed.
  • Executed price changes, markdowns, and transfers as directed.
  • Implemented loss prevention strategies to minimize shrinkage.
  • Prepared items for shipping, including picking, packing, and labeling.
  • Utilized handheld devices for tracking merchandise and updating inventory data.
  • Used company software for inventory management and documentation purposes.
  • Trained new backroom associates in inventory procedures and system use.
  • Stamped price tags on merchandise, referring to official price lists.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Placed products on conveyors for final wrapping and shipment.
  • Tracked outgoing orders to provide shipping status to customers.

Fitting Room Associate

Marshalls & HomeGoods
Houston, TX
12.2013 - 01.2018
  • Assisted customers in fitting rooms with clothing selections and product inquiries.
  • Maintained cleanliness and organization of fitting room area for optimal customer experience.
  • Monitored fitting room occupancy to ensure efficient customer flow and satisfaction.
  • Collaborated with team members to restock merchandise and maintain visual standards.
  • Implemented loss prevention strategies by monitoring fitting room activities closely.
  • Provided feedback to management on customer preferences and inventory needs.
  • Trained new associates on fitting room procedures and customer service expectations.
  • Resolved customer concerns promptly to enhance overall shopping experience at Marshalls & HomeGoods.
  • Monitored activity in the dressing room areas to ensure that no theft was taking place.
  • Helped decrease clothing theft by limiting number of items customers could try on in fitting rooms.
  • Folded and hung up clothing that customers had tried on but decided not to purchase.
  • Organized unwanted merchandise and restocked on racks and shelves.
  • Assisted customers in fitting rooms with garment selection, making recommendations on sizing and color.
  • Kept fitting rooms cleaned, organized, and well-maintained.
  • Folded, hung, and organized clothes in a neat and orderly fashion in the fitting rooms.
  • Attended to customer service issues.
  • Provided information about merchandise, policies and sales to customers.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Greeted each and every customer warmly upon entrance to fitting room area.
  • Communicated effectively with other staff members regarding customer requests or complaints.
  • Replenished stock on the sales floor from backroom inventory.
  • Helped customers by answering questions and locating merchandise.
  • Enforced merchandising and operational standards by implementing policies and procedures for fitting rooms.
  • Performed daily sizing and reshelving tasks to keep clothing displays organized.
  • Demonstrated knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Delivered excellent customer service by setting and maintaining standards for sales floor and fitting rooms.
  • Collaborated with team members to support achievement of department goals.
  • Provided excellent customer service by answering questions about merchandise or store policies.
  • Tidied and cleaned fitting rooms to create welcoming and comfortable environment.
  • Processed returns by repackaging, tagging and restocking items.
  • Assisted with special projects related to visual merchandising or inventory organization as needed.
  • Ensured all products were accurately tagged with price tags before displaying them on shelves.
  • Placed tags on clothing items and assessed for damage before hanging on racks for return to sales floor.
  • Responded quickly to customers' needs while keeping up with high-volume demands during peak business hours.
  • Assisted customers with product selection, purchases and returns.
  • Processed returns, exchanges, and store credits according to company policy.
  • Delivered high level of assistance and support to customers by locating correct sized garments.
  • Stocked supplies such as hangers, garment bags. for use by customers in the fitting room area.
  • Maintained security measures to check for issues such as switched tags and stolen merchandise.
  • Encouraged fellow associates to employ exceptional customer service techniques.
  • Utilized loss prevention and merchandise protection standards to maintain store assets.
  • Utilized point-of-sale software system to process customer purchases accurately.
  • Followed company procedures for maintaining a secure environment by checking identification cards when necessary.
  • Utilized sales reports to direct and prioritize operational tasks and workflows.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained a clean and inviting atmosphere in the fitting room area.
  • Inspected garments for damages and reported any issues to management.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Understood and communicated facility rules and standards and monitored guest activities to verify compliance.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Reported required maintenance or repairs to management and maintained supply inventory.
  • Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.

Caregiver

Favor Home Health Care
Houston, Texas
07.2003 - 12.2008
  • Assisted clients with daily living activities and personal care needs.
  • Monitored client health and reported changes to healthcare professionals.
  • Implemented care plans tailored to individual client requirements.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medications as prescribed and tracked adherence accurately.
  • Maintained cleanliness and safety in living environments for clients.
  • Coordinated transportation for medical appointments and social outings.
  • Communicated effectively with families to update on client status and needs.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Laundered clothing and bedding to prevent infection.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Followed care plan and directions to administer medications.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Accompanied clients to social events such as movies or plays.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Educated families about available resources for home health care services in the local community.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Coordinated transportation services for clients when necessary.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Maintained detailed records of services performed on clients.
  • Drove clients to doctors' appointments and social outings.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Consulted with client care team to continually update care plans.
  • Contributed to case reviews of client status and progress.
  • Instructed family members on how to provide bedside care.
  • Partnered with registered nurses and physiotherapists to provide care to patients.

Education

CPR / AED / First-Aid - Adult / Child / Infant / Choking, AED / Injury & Universal Precautions

Medical Assistant - Medical Assistant

National Institute of Technology
Houston, TX
08.2004 - 02.2006

W.T.Hall High School
Houston, TX

Skills

  • I am a woman of God
  • I am a loving person
  • I am outgoing
  • I love kids and animals
  • I love to read and write
  • I love going to church
  • I love watching television and watching funny things

Certification

CPR / AED / First-Aid (Adult / Child / Infant / Choking), NCPRF, 01/30/26, 01/30/28, Paul J. Scruton, E5C6165, ILCOR, OSHA, AHA/ECC

Timeline

Retail Associate

Forever 21
03.2018 - 06.2019

Caregiver

Texas Quality One Medical Service
04.2017 - 12.2024

Backroom Associate

HomeGoods
03.2017 - 05.2018

Fitting Room Associate

Marshalls & HomeGoods
12.2013 - 01.2018

Medical Assistant - Medical Assistant

National Institute of Technology
08.2004 - 02.2006

Caregiver

Favor Home Health Care
07.2003 - 12.2008

CPR / AED / First-Aid - Adult / Child / Infant / Choking, AED / Injury & Universal Precautions

W.T.Hall High School

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Tomba Green