Tombola Sindihebura
Lithonia,Georgia
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Logistics Manager
Army Reserve
Fort Valley, GA
07.2023 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Assistant Manager
Enterprise Rent-A-Car
Lithonia, GA
03.2022 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
Consultant Manager
Vivint Home Security
Atlanta , GA
02.2021 - 12.2024
- Analyzed financial data, identified areas for improvement, and developed action plans.
- Established strong working relationships with clients to better understand their needs.
- Created presentations outlining key findings from market analysis activities.
- Managed budgeting process, ensuring that resources were allocated effectively.
- Evaluated current processes within the organization and recommended improvements.
- Monitored customer feedback surveys to identify areas of improvement in service delivery.
Resident Assistant
Campbellsville University
Campbellsville, KY
01.2018 - 12.2021
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Responded to emergency situations within the residence hall.
- Educated residents on university policies and procedures related to residential living.
- Collaborated with Resident Directors on programming initiatives for the residence hall.
- Provided guidance to first year students transitioning into college life.
Education
Bachelor of Science - Entrepreneurship
Campbellsville University
Campbellsville, KYMBA - Marketing Management and Research
Campbellsville University
Campbellsville, KYSkills
- Carrier Negotiations
- Fleet Dispatch
- Supply Chain Management
- Customs Compliance
- Purchasing Management
- Budget Planning
- Logistics Analysis
- Product Management
- Strategic Sourcing
- Warehouse Operations
- Team Management
- Operational Management
Accomplishments
- Top Representative for 3 month straight
- Increase company growth 10%
- increase customer satisfaction by 30%
- First generation student
Languages
kirundi
Professional
Timeline
Logistics Manager
Army Reserve
07.2023 - Current
Assistant Manager
Enterprise Rent-A-Car
03.2022 - Current
Consultant Manager
Vivint Home Security
02.2021 - 12.2024
Resident Assistant
Campbellsville University
01.2018 - 12.2021
Bachelor of Science - Entrepreneurship
Campbellsville University
MBA - Marketing Management and Research
Campbellsville University