Tomeka Stevens
Austin,TX
Summary
An outgoing individual seeking an employment opportunity with company advancements. Flexible and eager to learn new skills, while utilizing current experience within a workplace. Over ten years of providing customer satisfaction in high-performance environments by smoothly resolving customer requests and needs. Successfully trained teams and implemented merchandising strategies, leading to increased loyalty and sales. Reliable associate with relationship-building strengths and dedication to comprehensive service.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate/Store Manager
Tall Tees And More
2018.08 - 2024.05
- Greeted customers and helped them complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically by size and color, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reported necessary client concerns or safety hazards to higher management with great detail.
Education
GED -
Windham
Lockhart, TX08.2014
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Retail Sales
- Reliability and punctuality
- Store Opening and Closing
- Cash Register Operation
- Fashion sense
- Creative Thinking
- Ability to Lift 40 pounds
- Inventory and Stocking
Timeline
Retail Sales Associate/Store Manager
Tall Tees And More
2018.08 - 2024.05
GED -
Windham
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