TOMIA RIVERS
Charlotte,NC
Overview
10
10
years of professional experience
1
1
Certification
Work History
Live-In Caregiver
Patrick Lewis, Sr
08.2021 - 11.2024
- Enhanced client's quality of life by providing compassionate and attentive care.
- Transported client to medical appointments or social engagements as needed while prioritizing safety during travel.
- Administered medications accurately and timely, ensuring proper dosages for optimum client health.
- Prepared healthy meals according to dietary restrictions or preferences.
- Maintained a clean, safe living environment for client by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
Business Assistant
Dr. W. David White, DDS - Orthodontist
05.2015 - 08.2021
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Waitressing
HOBNOB Neighborhood Tavern
Dunwoody, GA
10.2018 - 02.2020
- Ensured compliance with health and safety regulations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained positive relationships and successfully worked with a diverse group of co-workers and customers alike through friendly communication.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills..
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Esthiology License - NC
Aveda Arts & Sciences Institute
Charlotte, NC10-2023
SC Real Estate License
SC Real Estate School For Success
Columbia, SC10-2017
Some College (No Degree) - General Studies
Midlands Technical College
West Columbia, SCSkills
- Customer service
- Esthetics
- Skincare services: waxing: body hair removal, eyebrow waxing
- Sanitation and sterilization
- Multitasking and organization
- Professional demeanor
- Superior attention to detail
- Excellent team player and collaboration
- Medication administration
- Patience and empathy
Certification
- Real Estate
- Freight Broker
- Esthetician
Affiliations
- Giving my, 2, feline companions the most love and affection.
- Pencil and pen sketching
- Biking
References
References available upon request.
Timeline
Live-In Caregiver
Patrick Lewis, Sr
08.2021 - 11.2024
Waitressing
HOBNOB Neighborhood Tavern
10.2018 - 02.2020
Business Assistant
Dr. W. David White, DDS - Orthodontist
05.2015 - 08.2021
Esthiology License - NC
Aveda Arts & Sciences Institute
SC Real Estate License
SC Real Estate School For Success
Some College (No Degree) - General Studies
Midlands Technical College