Tomicka Ayers
Jacksonville,AR
Summary
Experienced Full Service Shopper at Instacart with a strong track record in order fulfillment and customer service. Demonstrated efficiency in navigating stores and effective communication with customers, resulting in high satisfaction rates and timely deliveries. Dedicated to safety compliance and maintaining exceptional standards in all operational tasks.
Overview
15
15
years of professional experience
Work History
Full Service Shopper
Instacart
Little Rock, AR
01.2022 - Current
- Executed thorough shopping lists to fulfill customer orders accurately.
- Communicated with customers to clarify preferences and substitutions.
- Navigated stores efficiently to locate items quickly.
- Utilized mobile applications for order tracking and communication updates.
- Notified customers of delays to decrease calls to support.
Full Service Shopper
Shipt
Little Rock, AR
03.2020 - 06.2024
- Executed thorough shopping lists to fulfill customer orders accurately.
- Navigated stores efficiently to locate items quickly.
- Communicated with customers to clarify preferences and substitutions.
- Packaged groceries carefully for safe delivery to customers.
- Adhered to safety and sanitation standards while handling food products.
- Utilized mobile applications for order tracking and communication updates.
Commercial Cleaner
Unique Tone Cleaning
Little Rock, Arkansas
06.2018 - 12.2019
- Cleaned and sanitized various commercial spaces to ensure a hygienic environment.
- Followed safety protocols to minimize risks during cleaning operations.
- Collaborated with team members to maintain cleanliness in high-traffic areas.
- Maintained inventory of cleaning supplies and reported shortages as needed.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Replenished supply of hand soap, paper towels, and other consumables.
Childcare Technician
UAMS Kids First
Little Rock, Arkansas
07.2010 - 05.2015
- Supervised daily activities to ensure safety and engagement of children.
- Maintained a clean and organized environment for optimal learning experiences.
- Communicated effectively with parents about children's progress and behavior.
- Collaborated with team members to create a supportive childcare atmosphere.
- Managed behavioral challenges through positive reinforcement strategies.
- Conducted regular assessments of children's needs and interests for tailored care.
Education
High School Diploma -
Jim Hill High
Jackson, MS06-1999
Skills
- Order fulfillment and inventory management
- Safety compliance and regulations
- Effective communication skills
- Customer service excellence
Timeline
Full Service Shopper
Instacart
01.2022 - Current
Full Service Shopper
Shipt
03.2020 - 06.2024
Commercial Cleaner
Unique Tone Cleaning
06.2018 - 12.2019
Childcare Technician
UAMS Kids First
07.2010 - 05.2015
High School Diploma -
Jim Hill High
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