Tomika Dixon
Dental Assistant
Lawrenceville,GA
Summary
A highly motivated self-starter who is fully committed to proving herself in a new career as an Enthusiastic Clinical Trainer. I am focused on exercising knowledge and experience gained from over 20 years of being in the dental field. Sufficient knowledge of professional Dental Assisting standards, concepts, policies and practices. Patient, understanding and supportive.
Overview
16
16
years of professional experience
Work History
Dental Assistant
Siegel & Dolt Comprehensive Dentistry
Brookhaven, GA
02.2019 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Digitally scanned the mouth for occlusal guards and ortho appliances.
Dental Assistant
Kwon Pediatrics
Buford, GA
03.2018 - 02.2019
- Responsible for patient care
- Taking x-rays
- Taking impressions
- Assisted Doctors with composite fillings, extractions and stainless steel crown preparations
- Pre-op and post-op care and instructions with patient’s parents
- Assisted with oral conscious sedated patients
Dental Assistant/ Treatment Coordinator
Artistic Smiles
Suwanee, GA
03.2017 - 11.2017
- Assisted Doctor in composite filling, crown preparations, extractions, Pinhole Surgical Technique and Invisalign
- Fabricated temporaries for anterior and posterior restorations
- Provide oral hygiene instructions
- Sterilization and preparation of instruments properly
- Paperless charting
- Discussing various procedures with the patients
- Providing assistance in the front office with tasks such as telephone management, insurance verification
- Discussed the financial aspect of the treatment, insurance benefits and scheduling
- Making financial arrangements
- Follow-up on unscheduled treatment plans and hygiene recall
- Checking patients in and out as needed
- Building personal relationships with patients
Customer Service Representative
Georgia Dental Lab
Tucker, GA
03.2016 - 03.2017
- Personal liaison between Dentists and Lab Technicians
- Managed 37 dentist accounts
- Answered phones
- Quality controlled cases
Lead Assistant/Back Office Manager
Center For Cosmetic & Sedation Dentistry
Lawrenceville, GA
09.2005 - 01.2016
- Point of contact and lead Back Office Functions
- Leverage All Opportunities to sell Dental Products offer recurring specials
- Directing all activities to ensure efficiency and accurate process protocol
- Implementing a Full Circle Customer Experience process
- Establish Methodologies and standards to guide the Back Office Team
- Work closely with Dental Practitioners and Customers to implement or improve processes
- Evaluate performance of team mates and provide metrics for growth and competency in concert with HR
- Staff Back Office with competent resources
- Apply sound budgeting practices
- Provide Schedules and Assign Resources to Office Objectives
- Coordinate and Manage all phases of the Back Office Process
- Route Dental Claims to Appropriate Depts
- Continuous Improvement and Process Training
Education
No Degree - Business Management
Devry University
Atlanta, GANo Degree - Accounting
Kellogg Community College
Battle Creek, MISkills
- Creative and Critical Thinking
- Adaptability
- Treatment Planning
- Invisalign, 6 month Smiles, Sure Smile
- Inventory Management
- Patient Care
- Clinical Instruction
- Program Monitoring and Tracking
- Training Method Development
- Procedure Manual Writing
- Cost Control and Reduction
- Team Exercises
Timeline
Dental Assistant
Siegel & Dolt Comprehensive Dentistry
02.2019 - Current
Dental Assistant
Kwon Pediatrics
03.2018 - 02.2019
Dental Assistant/ Treatment Coordinator
Artistic Smiles
03.2017 - 11.2017
Customer Service Representative
Georgia Dental Lab
03.2016 - 03.2017
Lead Assistant/Back Office Manager
Center For Cosmetic & Sedation Dentistry
09.2005 - 01.2016
No Degree - Business Management
Devry University
No Degree - Accounting
Kellogg Community College
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