TOMISIN OWOLABI
Middle river,US
Summary
Dynamic and empathetic mental health professional with a diverse background in healthcare, committed to fostering positive change and improving lives. With a deep commitment to improving lives and fostering positive change, I believe that “every individual has the potential to thrive with the right support.” Experienced in patient care administration, mental health counseling, and team collaboration, I excel in creating solutions that meet both individual and organizational needs. Adept at navigating complex challenges, I’m driven by a passion for empowering clients and ensuring sustainable well-being. My focus is on delivering compassionate, results-driven care while working in multidisciplinary environments to create impactful outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Office Manager
Victory healthcare Services
05.2023 - Current
- Oversee the day-to-day operations of the office, ensuring smooth functioning and efficient scheduling of patient appointments and clinician availability.
- Oversee the delivery of all services within IOP, PRP, OMHC, PHP, SUD, and Alcohol programs, ensuring that services are delivered efficiently and meet accreditation standards.
- Manage patient intake processes, including verification of insurance details, preparing intake forms, and organizing patient records in compliance with confidentiality and HIPAA regulations.
- Facilitate communication between patients, healthcare providers and insurance companies to ensure that all necessary information is accurately exchanged and patients needs are met.
- Oversee the organization and management of patients files, including health records (EHR), ensuring accuracy, confidentiality and compliance with relevant legal and ethical guidelines.
Case Manager
Victory Healthcare Services
04.2023 - Current
- Conducted outreach activities such as home visits or community meetings to provide support services to families impacted by mental illness.
- Provided Case Management services to individuals who have an intellectual disability and/or developmental disability..
- Counseled clients on medication management, employment opportunities, housing options, financial assistance programs.
- Develop and oversee an annual Person-Centered Plan that defines key outcomes significant to the individual, details the necessary support and resources, ensures continued access to support services, and consistently assesses and evaluates the quality of services delivered.
Phlebotomist
Victory healthcare Services
04.2024 - 01.2025
- Successfully collected specimen from patients of all ages and skill levels in a timely manner.
- Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.
- Processed patient samples according to established laboratory protocol guidelines.
Intake Coordinator
Care Region LLC
03.2024 - 01.2025
- Completed intake assessment forms and filed clients' charts.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
Community Support Specialist
Destiny’s Home
10.2022 - 05.2023
- Works as a 1:1 to assist individual daily within community-based activities to be successful, integrated and engaged in their communities.
- Ensures record keeping of activities, notes, goals, and other reports are submitted timely and accurately as required.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Safely and accurately prepare all medications by using proper t standards of precautions.
- Obtained, recorded and reported patient vital signs for medication administration.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
PRP Specialist
Destiny’s Home
10.2022 - 05.2023
- Assessed client needs, strengths, and capabilities while formulating a comprehensive rehabilitation plan.
- Participated in job development and placement programs, contacting prospective employers, placing clients in jobs and evaluating success of placements.
- Counseled clients on medication management, employment opportunities, housing options, financial assistance programs.
Senior Medical Laboratory Scientist
Leadway Hospital
10.2021 - 09.2022
- I have personally revised and written standard quality control operating procedures.
- I deal in Collection of specimens and samples for examination.
- I enjoy Performing laboratory tests in order to produce reliable and precise data to support scientific investigations.
- Excellent Recording of results and dispatch.
- Placed orders for laboratory equipment and supplies.
- Interpreted test results accurately and timely communicated findings to physicians or other healthcare professionals.
- Collaborated effectively with other departments to coordinate specimen collection and testing requirements for clinical trials.
Medical Laboratory Scientist/ Head Phlebotomist
Lagos State Health Service Commission (General Hospital)
08.2018 - 07.2021
- Preserved and maintained accurate patient records by documenting test results in electronic medical records system.
- Assisted in training new employees in proper techniques and procedures used in the laboratory.
- Prepared specimens for analysis by accurately collecting blood samples from patients and applying appropriate labels.
- Prepared specimens for analysis according to standard protocols.
Medical Laboratory Scientist Intern
Olabisi Onabanjo University Teaching Hospital
05.2017 - 05.2018
- Performed quality control testing on final products to verify conformity to specifications.
- Prepared reagents and solutions, calibrating pipettes and related activities to support experiments.
- Followed method or standard instructions and adhered to internal SOPs to eliminate repeat testing, deviations and investigations.
- Recorded test results on standardized forms to enter into database and communicate to appropriate personnel.
- Located disease markers and outlined findings in thorough reports for clinicians.
Medical Laboratory Scientist Intern
Ota State Hospital
05.2016 - 04.2017
- Collection of specimens and samples - Performing laboratory tests in order to produce reliable and precise data to support scientific investigations also Recording of results and dispatch.
- Maintained accurate records of all laboratory results and performed quality control procedures to ensure accuracy of data.
Phlebotomist Intern
Ota State Hospital
05.2016 - 04.2017
- Performed venipuncture and skin puncture procedures on adults, children, and infants in a professional manner.
- Collected blood samples from patients using appropriate techniques and safety precautions.
- Successfully collected and processed high volume of specimens for laboratory analysis.
Education
BMLS - Medical Laboratory Science
Babcock University
Ilishan-Remo, Ogun StateMasters - Social Work
Walden University
Minneapolis, MNSkills
- Administrative Experience
- Working with people with developmental disabilities
- Customer Service Excellence
- Great communication and leadership skills
- Adaptability and Flexibility
- Problem Solving and critical thinking
- Time Management and multi tasking
- Microsoft Office & 365 proficiency
- Conflict resolution and negotiations
- Blood collection techniques
Certification
- Certified medical Technician
- Medical Billing and Coding: ICD 10 and 11
- CPR/AED CERTIFICATION
- First aid certificate
- DLA-20 Functional Assessment
- Basic Life Support
- Blood Pathogens
Timeline
Phlebotomist
Victory healthcare Services
04.2024 - 01.2025
Intake Coordinator
Care Region LLC
03.2024 - 01.2025
Mental Health Office Manager
Victory healthcare Services
05.2023 - Current
Case Manager
Victory Healthcare Services
04.2023 - Current
Community Support Specialist
Destiny’s Home
10.2022 - 05.2023
PRP Specialist
Destiny’s Home
10.2022 - 05.2023
Senior Medical Laboratory Scientist
Leadway Hospital
10.2021 - 09.2022
Medical Laboratory Scientist/ Head Phlebotomist
Lagos State Health Service Commission (General Hospital)
08.2018 - 07.2021
Medical Laboratory Scientist Intern
Olabisi Onabanjo University Teaching Hospital
05.2017 - 05.2018
Medical Laboratory Scientist Intern
Ota State Hospital
05.2016 - 04.2017
Phlebotomist Intern
Ota State Hospital
05.2016 - 04.2017
BMLS - Medical Laboratory Science
Babcock University
Masters - Social Work
Walden University
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