Tommie Aguilar
Sandia
Summary
Dedicated and results-driven professional with 8 years of experience in customer service and team management across diverse industries, currently serving as a Call Representative Administrative Agent II for United Healthcare at Concentrix. Expertise in enhancing client satisfaction through exceptional communication and organizational skills, with a proven track record in leading teams, managing operations, and executing projects within legal and distillery environments. Committed to leveraging extensive knowledge to deliver outstanding service in customer-focused roles while seeking opportunities that offer improved scheduling and compensation. Authorized to work in the U.S. for any employer, ready to contribute effectively to a new team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
AA Trademark Home and Land Renovations LLC
Orange Grove, TX
01.2024 - 07.2025
- Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
- Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
- Developed strong relationships with vendors to negotiate favorable terms for office supplies procurement resulting in cost savings of XX%
- Managed and updated company databases, ensuring accuracy and completeness of information
- Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
Group Home Caregiver
Community Options
Corpus Christi, TX
09.2022 - 09.2023
- Provided compassionate care and support to individuals with developmental disabilities in a group home setting
- Assisted residents with daily activities such as bathing, dressing, grooming, and meal preparation
- Maintained a clean and safe living environment by regularly cleaning common areas and helping the clients with all necessities and much more.
Caregiver
Visiting Angels
Corpus Christi, TX
06.2021 - 10.2022
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
Assistant Manager Distiller
South Texas Distillery
Sandia, TX
02.2016 - 09.2020
- My dad and I created the South Texas Distillery from the ground up our product is the wild rag vodka we worked 5 years strong and then covid kind of pushed us to shutting it down, I learned how to run a business and managed all of the employees. I was the assistant distiller along with the manager of the bar I have a lot of skill in mixology and Distilation
- Operated and maintained distilling equipment, ensuring proper sanitation and adherence to safety protocols
- Trained new employees on safe handling practices for chemicals used in cleaning/sanitizing processes
- Demonstrated strong attention to detail during packaging operations, ensuring accurate labeling and proper carbonation levels
- Maintained a safe working environment by following established safety protocols and promptly addressing any potential hazards
Legal Assistant
Almaraz Law Firm LPC
Corpus Christi, TX
02.2011 - 03.2015
- I did most of the paperwork and errands, filed important legal documents, booked clients. worked with excel and spreadsheets. Learned about the judicial system and how to manage time and developed organizational skills in a professional environment. one college course away from an Associates degree in the Liberal Arts
Education
Developmental Psychology - Psychology
University of Phoenix
online02-2026
High school diploma or GED - undefined
College TAMUCC
Criminal Justice - Liberal Arts
University of Texas A&M Corpus Christi
Corpus Christi, TX09-2016
Liberal Arts & Sciences - Associate
Del Mar
Corpus-Christi, TX02-2014
Skills
- Customer service
- Data entry
- Office administration
- Computer skills
- Microsoft Word
- Time management
- Customer and client relations
- File organization
- Scheduling and calendar management
- Dedicated team player
- Tech-Savvy
Certification
Driver's License
Languages
Spanish
Bilingual
Timeline
Administrative Assistant
AA Trademark Home and Land Renovations LLC
01.2024 - 07.2025
Group Home Caregiver
Community Options
09.2022 - 09.2023
Caregiver
Visiting Angels
06.2021 - 10.2022
Assistant Manager Distiller
South Texas Distillery
02.2016 - 09.2020
Legal Assistant
Almaraz Law Firm LPC
02.2011 - 03.2015
High school diploma or GED - undefined
College TAMUCC
Criminal Justice - Liberal Arts
University of Texas A&M Corpus Christi
Liberal Arts & Sciences - Associate
Del Mar
Developmental Psychology - Psychology
University of Phoenix