Tommy Allan

• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Promoted business via social media to generate leads and maximize brand identity.
• Enhanced company reputation by consistently delivering exceptional service quality to customers.

• Interacted well with customers to build connections and nurture relationships.
• Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
• Designed business plan to define concept, short-term and long-term goals and strategies.
• Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
• Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
• Achieved consistent growth with careful planning and execution of business development initiatives.
• Taught classes for children ages 2 through 10. Communicated and interacted with parents.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.

Secured real estate loans to purchase 36 single family homes, amassing a $12 million real estate portfolio. Managed portfolio including tenant needs and evictions, property maintenance and renovations.

• Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
• Maintained records for each project and engineering discipline.
• Monitored installation of materials and equipment for compliance with drawings and specifications.
• Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
• Recommended improvements for design, construction means and materials based on field or changing conditions.
• Delivered regular compliance reports to drive process improvement and corrective measures.
• Conducted thorough feasibility studies before initiating projects, avoiding costly delays or cancellations later on.
• Performed complex calculations to analyze and optimize engineering processes.
• Analyzed and interpreted data to identify trends and recommend improvements.
• Monitored and evaluated engineering performance to recommend improvements.